Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job communicating updates. I got my car within a month during the holiday season - that’s impressive! Thank you!
Customer Service - 5.0/5.0 -
The team did a great job communicating updates. I got my car within a month during the holiday season - that’s impressive! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was delivered as promised, but also completely clean! We are very happy with the work that was done on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new where the repair was made. Also, the car came back clean, inside and out, which was unexpected and appreciated.
Customer Service - 5.0/5.0 -
Iva was very friendly, and nice to talk to over the last couple months while waiting for parts to come in for the vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to take back to fix a noise
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very happy with the timely manner and great workmanship with the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful staff. So friendly and super helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only thing I would have liked better is to have been informed of the damages that were done and the line of attack with repairing them before starting the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
My car looks great! Looks brand new!
Customer Service - 5.0/5.0 -
Iva and Stacey were great to work with, super friendly, talked me through every step, and kept me up to date. They are very professional and knowledgeable.
My Experience - 5.0/5.0 -
I appreciate the quality and the excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend this shop to family and friends.
Repair Quality - 5.0/5.0 -
The staff was great to work with. My car looks amazing.
Customer Service - 5.0/5.0 -
They are awesome to work with professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service on my car. Appreciate the kindness of the office staff.
Customer Service - 5.0/5.0 -
Iva and Stacy were awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new. Thank you
Customer Service - 5.0/5.0 -
Excellent Customer Service
Returned Clean
My Experience - 5.0/5.0 -
Amazing staff from the front door through every department. The work this team did on my 40 year old corvette was remarkable. Excellent communication, and accommodated my numerous and odd requests from start to finish. Outstanding customer service. Kudos
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Very accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scheduled promptly and work completed promptly!
Customer Service - 5.0/5.0 -
Excellent customer Service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
...and got a free carwash!
Customer Service - 5.0/5.0 -
Only issue, had a 10 AM appointment so believed that was when the repair was scheduled. Brought a book and intended to wait. Was told that my time was only a window and my car might not be ready before end of day or even the next day! Fortunately, I was able to get a ride home. Then, repair was done in about 3 hours, what I'd expected, so I could have waited.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repair was fast but far from thorough. Even with pictures and reports for other Kaizen office my right bumper wasn’t repaired. My trim/under front bumper wasn’t replaced and pops on and off. Also the the mirror they replaced is significantly scratched. Isn’t is supposed to be new? There is a noticeable gap in corner panels from the one they replaced. When picking up several excuses we’re made with my questioning and incurring cost for me paying for a longer rental to potentially work on with no result guarantee etc... Not previous owners integrity/quality of body shop.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Exceptional repair work and very impressed with Stacy's accurate cost estimate.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All staff was extremely friendly knowledgeable and professional. Thank you!