Kaizen - Aurora
In operation 13 years.
Whether your car has a minor scratch, dent, or ding, or needs a major repair, our knowledgeable team at Kaizen Collision Center is always ready to help you get back on the road. We’re licensed for collision repairs by 28 recognized vehicle manufacturers; we can handle all kinds of repair work – from wheels to windshields to major accident repair. Our team at Kaizen always complies with factory standards for all models we work on to ensure that we return your vehicle to its excellent condition, inside and out. We also update our customers about our progress throughout the accident repair process. There’s no denying that our focus on communication sets us apart from our competitors. We eliminate the fear our customers might have when uncertain about what steps to take when their vehicle requires repairs. Call us at (303) 366-4134 or bring your vehicle to our auto body shop at 92 S Havana St, Aurora, CO 80012, to start the process.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Nice people, quick repairs, just maybe follow up a couple times before hand to make sure everything is confirmed.
Repair Quality - 3.5/5.0 -
The tint film on my window was a bit peeled back and ruined. The repaired door window controls do not work now. The window still goes down with driver side controls but not on the actual door itself. Went back to get fixed.
Customer Service - 4.0/5.0 -
The mix up at first when not having my assignment ready after a month was unsettling. Opted for text/email updates and did not get any. But the car was repaired in a much shorter time than expected and that was very good. Was able to get it back into the shop quickly and handled additional repairs quickly.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Was told vehicle work was completed and it was not. Now being told that it will take 3 days to install missing exhaust parts
Customer Service - 1.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Lack of attention to detail with putting on ur car back together. Gas cap no longer attached to the car as it was Prior to repairs, plastic cover near door handle left laying on the floor (previously attached). Car scratched from going over median and never addressed with repairs. Had to return to the shop get vibration fixed. While the car was in the shop for about a month and a half, seems like the attention to detail is seriously lacking.
Customer Service - 5.0/5.0 -
Morgan has been helpful with being attentive to my questions and addressing concerns
My Experience - 0.0/5.0 -
A couple items were not put together right
My Experience - 5.0/5.0 -
Your communication thru out this experience was consistent, accurate, and timely. You did a great job and had my vehicle done when you stated it would be. I'd highly recommend your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came back as good as new. Thank you Kaizen for such amazing service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people and services at Kaizen were the BEST. I tried to go to the body repair shop recommended by my dealer but they couldn’t even give me an appointment for an estimate for the repairs for several months. I went to Kaizen and explained my personal situation and they did their absolute best to ensure they could meet my deadline and did a beautiful job in the repair. A very special thank you to the wonderful young lady who coordinated the schedule and communicated with me. Also a very special thank you to the gentleman who did the estimate and oversaw the repair and ensured all work was done to repair the damage and get it done in such a timely fashion. I do appreciate them and will definitely recommend Kaizen and use them if I ever need their services!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new! Kind staff 20/10 will come back if I need fixing in the future
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen did a great job repairing my car. The staff was very friendly and polite. They really stand by their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a golf ball size rock chip and paint repair done, and they fixed other smaller chips too, the entire hood looks brand new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and very professional. My car repair were excellent and it was a pleasant surprise at how clean my car was when I picked it up. I relayed this information to Progressive Insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I dealt with in person and over the phone were very helpful and friendly. My car looked great and I was very impressed at how clean it was inside and out. Thank you for doing such professional work.
Customer Service - 5.0/5.0 -
Professional, friendly and very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Kaizen.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was incredibly helpful throughout the process of having my vehicle repaired. They were cooperative and easy to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super easy experience the lady at the front was amazing helped me with everything I needed very pleased with her service and the time was fast and am very satisfied
Customer Service - 5.0/5.0 -
The best customer service ever from the lady up front I believe her name was Morgan
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
There were some spots that they said they would clean up & didnt.
Customer Service - 4.0/5.0 -
Asked to speak to Craig regarding addional work I needed done. The receptionist didn't pass on the info so the parts didn't get ordered. So had to pick up car & will take back in to be repaired. Comunican lacking.
Returned Clean
My Experience - 5.0/5.0 -
Bill kept me informed everyday service was great and my door looks brand new thank you