Kaizen - Aurora

4.8 (871reviews)
96%
92 S. HAVANA ST,  Aurora,  CO  80012

In operation 13 years.

Whether your car has a minor scratch, dent, or ding, or needs a major repair, our knowledgeable team at Kaizen Collision Center is always ready to help you get back on the road. We’re licensed for collision repairs by 28 recognized vehicle manufacturers; we can handle all kinds of repair work – from wheels to windshields to major accident repair. Our team at Kaizen always complies with factory standards for all models we work on to ensure that we return your vehicle to its excellent condition, inside and out. We also update our customers about our progress throughout the accident repair process. There’s no denying that our focus on communication sets us apart from our competitors. We eliminate the fear our customers might have when uncertain about what steps to take when their vehicle requires repairs. Call us at (303) 366-4134 or bring your vehicle to our auto body shop at 92 S Havana St, Aurora, CO 80012, to start the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (871)

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Very friendly

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Excellent job keeping 👏 up the great work

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The team was incredible.

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I will most definitely be recommending Kaizen to my friends and family.

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My car looks amazing. I am very satisfied with the repairs.

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The customer service was excellent.

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My Experience

I appreciate the communication, the clean car, and connection to Enterprise. The repairs look great, too!

My Experience

Bill was friendly and professional. He kept me upto date on everything. He made my bad situation very pleasant and stress free. Kaizen is lucky to have such a professional employee. Thank you for everything. You all did an amazing job on my vehicle.

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My vehicle looks beautiful

Customer Service

Bill was very professional and friendly. Bill kept me updated on the on going progress.

My Experience

Very professional crew. And helpful.

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Professional work. I was kept informed and car was ready early. Thanks.

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From the initial estimate throughout the repair process, it was delayed. The same explanation was provided every time "we fell behind". Come to find out my insurance company was told something different. Resulting in more of an out of pocket expense for me.

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Lack of communication

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Fast work, friendly staff, car wash + some gas was a nice touch. Thanks!

Customer Service

Fast work, friendly staff, car wash + some gas was a nice touch. Thanks!

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My Hyundai was left unlocked during the ENTIRE duration of the time it was being fixed. I was able to access my car in the parking lot without any keys

Customer Service

Abigail stated there are cameras in the parking lot, but those cameras didn’t stop me from getting into my unlocked car without a key.

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Truth be told, I had no interest in writing a review at least not yet( I still require there assistance with my hail damage), but I’ve been emailed 3 times so now it’s time to speak my opinion. I am not satisfied with the work but I needed my vehicle to get to work so I won’t argue.( Would highly recommend if you need your vehicle repaired on a fast timetable).For context someone attempted to break into my vehicle, the handle was hanging off the door, key hole was drills out. The door handle feels different, bumps of paint hang behind the door handle (not a big deal) the door handle doesn’t line up with the key hole trim the button has paint on it (not a big deal). The button on the door handle is now sunken in unlike on the passenger side. When presser is applied the door handle wiggles can wiggle up and down. There was glue on the door edge when I received the vehicle, there was a price of plastic trim in between the door jam that was missing( was located in the vehicle but not placed in its spot). I dislike that my dash cam was unplugged but I understand why. Also with my insurance tracker. Car was washed which was nice and the timeline that I was given was perfect. Customer service was great. I would highly recommend to any and all. Especially if you need your vehicle urgently. Truly I understand that my vehicle can’t be returned to its original state but it hurts still. (Also there were a butch of scratches surrounding the handle and key hole it’s something that I hadn’t noticed but looking and the pictures I took that damage was from the attempt break in but I would have like if they had spotted it prior to the service so that my insurance would have taken care of it, now it’s all I notice when I open my vehicle)

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My Experience

Employees were courteous. Enjoyed Bill's updates on repair. Overall it was a good experience with professionals.

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