Kaizen - Aurora
In operation 13 years.
Whether your car has a minor scratch, dent, or ding, or needs a major repair, our knowledgeable team at Kaizen Collision Center is always ready to help you get back on the road. We’re licensed for collision repairs by 28 recognized vehicle manufacturers; we can handle all kinds of repair work – from wheels to windshields to major accident repair. Our team at Kaizen always complies with factory standards for all models we work on to ensure that we return your vehicle to its excellent condition, inside and out. We also update our customers about our progress throughout the accident repair process. There’s no denying that our focus on communication sets us apart from our competitors. We eliminate the fear our customers might have when uncertain about what steps to take when their vehicle requires repairs. Call us at (303) 366-4134 or bring your vehicle to our auto body shop at 92 S Havana St, Aurora, CO 80012, to start the process.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing! They got me in last minute and my vehicle was done fast! Great customer service.
Customer Service - 5.0/5.0 -
Morgan is amazing!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
We haven’t gotten car back yet
Customer Service - 0.5/5.0 -
I got an update because I called I was told I would receive updates from someone at the shop
Returned Clean
Likely to Recommend - 0.5/5.0 -
Are you kidding?
Repair Quality - 2.0/5.0 -
Where do I start..first, I'm not a social media person, so I won't post a review, but I will tell others not to patronize this shop. When I signed all the required paperwork, I was asked if I wanted text/phone updates on the progress of the repair - this never happened - I had to call to get updates. When I took delivery of my vehicle, I requested it be vacuumed due to bondo dust, tape residue on the chrome and dirty glass. After the cleaning was performed, and I was on my way to pick the vehicle, the charging system warning lights went off in the car. The cars alternator failed and I had to have it replaced. The vehicle was scanned by the shop prior to repairs and everything checked out fine. I noticed my battery poles were scratched, meaning it was jumped (who knows how many times). The car had to have been abused leaving doors opened and interior lights on for extended times. The car was not jumped properly and compromised the alternator. The shop denied all responsibility of negilgence. While my alternaor was covered under warranty, I had to pay for another installation. I just recently returned the vehicle to align the fuel door and the fit of the rear bumper to the quarter panel. This was a $3300 repair - very small compared to average repair costs. I can't image having to deal with this shop if the repairs were more extensive. I'd love for corporate to contact me over this matter
Customer Service - 2.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
I was very happy with my results fast and courteous employees
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
I only just got my cat back and have only driven it home. I was told to drive it a few times before contacting them to let them know how the repairs went.
Customer Service - 1.0/5.0 -
Once my car was towed I didn’t hear anything for about 3 weeks. Even though I called and left email messages; I never got a response. I had to contact the insurance company to get them to help me find out what was going on.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We are repeat customers, know this shop and trust its people
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Kaizen did a great job and they were very communicative during the process. They knew I needed to travel and worked with my schedule to get my car completed. They were very responsive and just overall great!
Customer Service - 5.0/5.0 -
Kaizen did a great job and they were very communicative during the process. They knew I needed to travel and worked with my schedule to get my car completed. They were very responsive and just overall great!
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone and if I ever need to have my car repaired I would go right back
Repair Quality - 5.0/5.0 -
They were very nice kept me informed had my car done when they said they would. Everyone was very friendly especially the receptionist. Was easy and great to do business with Thank you
Customer Service - 5.0/5.0 -
See first question They were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was so impressed by my experience with Kaizen.Greg and Morgan are great to work with and are just nice people. I would definitely go back to Kaizen.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The experience was very good. Much better than I thought it would be
Repair Quality - 5.0/5.0 -
Everyone was great. The car was done sooner than I expected. I was giving all the information I needed up front.
Customer Service - 5.0/5.0 -
No problems. People were informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Kaizen, was alright. Friendly, reasonable pricing and did a good job.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Did good work, nice staff and management. But their communication is a little lacking. Signed up for weekly updates but never heard from them. I had to call after 18 days to find out it would be done that evening or the next day. I had to call the next day to find out it was done.
Customer Service - 1.5/5.0 -
See previous comment
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The best shop in town
Repair Quality - 5.0/5.0 -
I was amazed at how quickly I was given an estimate and then a repair date. I was treated with courtesy and given clear answers to all of my questions. The damage to my car was completely erased and exceeded my expectations. Best auto body shop in town. Thank you Morgan, Greg and all staffffff! Thank you so much for taking care of my dodge challenger!
Customer Service - 5.0/5.0 -
They are the best! Very very professional and very very nice! Morgan, greg and all staff thank you again!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good jobFast under the circumstances Nice staff
Customer Service - 5.0/5.0 -
Good