Kaizen - Camp Verde

4.9 (557reviews)
97%
1900 N Moon Rise Dr,  Camp Verde,  AZ  86322

In operation 13 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (557)

My Experience

Likely to Recommend

Excellent...

Repair Quality

Excellent work, as always...

Customer Service

Excellent...

Returned Clean

Likely to Recommend

Repair Quality

Everything was well done and Kaizen worked hard to find the right parts for our older vehicle.

Customer Service

Kaizen is always very responsive and helped me understand the details of the job and the choices I could make when needed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

A good job

Repair Quality

Misty & Shanen were wonderfully helpful! & respectful!

Customer Service

Both Misty & Shanen were great!

Returned Clean

My Experience

It was an excellent experience working with Kaizen. They kept me informed every step of the way. They went beyond expectation. I highly recommend them to anyone needing an automobile collision repair. They completed the work earlier than anticipated.

Likely to Recommend

I was very impressed overall with the shop.

Repair Quality

Excellent people to work with. Excellent work. Kept me updated with texts every step of the way. Great body shop and great personnel to work with.

Customer Service

Friendly and courteous, and kept me updated constantly with text.

Returned Clean

My Experience

Excellent customer service and communication about repair progress!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I went to Kaizen in Camp Verde for an estimate to fix some front end damage on my Tundra. I was very impressed with Shanen, the estimator who worked with me. Everything that he said would happen, did happen and it happened when he said it would. I received the estimate same day, parts were ordered and arrived the next business day and my truck was ready by the date promised. Not only were the repairs flawless, but they washed my truck and vacuumed/dusted the interior. Even put some tire shine on. I highly recommend Shanen and his team to anyone in need of auto body work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Took so long

Customer Service

Very good communication regarding what they were doing

Returned Clean

Likely to Recommend

Repair Quality

Polite, friendly, explained what was going on.

Customer Service

As noted in Q1

Returned Clean

Likely to Recommend

Repair Quality

My car came back in very nice condition. Customer service was great-notified me of updates throughout the process. They even picked me up from the car rental company and brought me to their shop to pick up my car. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

So easy to work with - I appreciated all the help that Shanen provided as well the communication and updates. The truck looks amazing, like brand new. Would definitely do business with you again. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for the superfast repair!

Customer Service

Returned Clean

My Experience

Your team is consistently successful, completing all aspects of your business. You're team is customer oriented. They told me what would be needed to do the repairs and completed the repairs two days ahead. The quality of the work completed was top notch. Whenever I need auto body repairs, I always go to Kaizen. I highly recommend them!

Likely to Recommend

We highly recommend.

Repair Quality

We take any auto body repair to Kaizen Collission Center. They do outstanding work. Their staff are professional and do a great job of keeping us aware of the status. We highly recommend them!

Customer Service

Outstanding communication and are very prompt.

Returned Clean

My Experience

Likely to Recommend

No comment

Repair Quality

Customer Service

No comment

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is our 2nd experience, and selected Kaizen over other options!

Repair Quality

We were kept up to date with the whole process on a regular basis, each contact was clearly communicated, and the repairs were completed with amazing results!

Customer Service

Returned Clean