Kaizen - Commerce City
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We appreciated the timely updates. It made us feel part of the process. The work was well done. Thanks for the great service.
My Experience - 5.0/5.0 -
I was kept informed via text which I liked. I hope the delay with the tail light was not because it wasn’t ordered upon initial inspection. The repairs are very well done. Thank you! Awesome job & it was clean inside & out which I hadn’t expected & the bumper & tail lights look great, keep up the good work.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The door repair is not lined up or flush. I could barely see through the windshield when I picked it up and they left the door attachment bolts trashed
Customer Service - 1.5/5.0 -
Staff was somewhat friendly but the truck was delayed several times and they didn’t order the necessary parts until after the truck was supposedly ready. A month and a half later.
Returned Clean
My Experience - 5.0/5.0 -
Great job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Parts were ordered and available for my appointment date. Quick service. Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Repairs seem to be in good order. Length of time for completion was not satisfactory. Along with notification on ETA given the day of pick up.
Customer Service - 4.5/5.0 -
In person customer service was great. Notification of delay on day of pick up did not occur.
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
My car looks like a brand new car. Thank you Kaizen!! Good job!
Customer Service - 5.0/5.0 -
Kaizen collision did a terrific work!
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
There was a bit of overspray on the door panels where paint originally shouldn’t be. Some green tag markings were left. Overall satisfied with the frame/body work of the truck
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly place to go
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
After two tries, my car was not repaired properly or to my satisfaction.
Customer Service - 3.5/5.0 -
The office staff were pleasant and helpful
Returned Clean
My Experience - 0.0/5.0 -
Even though they replaced my windshield wiper fluid basin… they didn’t fill it with any fluid. And my hood is now manual where it used to be an auto lifted hood
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
When it was a Good Shop the experience was much better. It’s pretty terrible now
Repair Quality - 0.5/5.0 -
The work completed was not good
Customer Service - 1.0/5.0 -
Communication was poor. Forgot to do a couple of things as it relates to my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Kept me updated the whole way.