Kaizen - Commerce City
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and efficient customer service, good communication, and timely! What more could you ask for! Oh and, work was done very well!
Customer Service - 5.0/5.0 -
Great.
Likely to Recommend - 0.5/5.0 -
I will not recommend. Beyond unlikely. I will NOT.
Repair Quality - 1.5/5.0 -
Mirror is good. Communication was poor. Bumper Paint quality is not to my level of satisfaction.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kenny was great and kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, and communication. My Hyundai looks just like the way it did before the damage. I appreciate you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kenny was great! Easy to work with, good communicator, and I’m very happy with my car. I had a complicated repair with two separate insurance claims, and he made it happen and it felt seamless on my end! I will return to Kaizen if I ever need work done on my car and would recommend to friends and family!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I appreciated all of the updates throughout the process! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were very professional, the work was done beautifully, and may car looks like it did when it was brand new. Top notch service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk lady (apologies I don’t recall her name) was nice and Kenny was great and kept me informed from day one.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really like when a place that is doing something for me that I’m paying for wants to make sure everything is done right. And if they fail at accomplishing my approval then that is the last I employ such business or give any reference. That is one thing I look for.
Likely to Recommend - 5.0/5.0 -
Excellent work!
Repair Quality - 5.0/5.0 -
We are very satisfied with the work done to our 2015 Subaru crosstrek! Great work! employees courteous and engaging. Will definitely use again if needed. Thank you!
Customer Service - 5.0/5.0 -
Employees were courteous and engaging as well as wanted to make sure we were satisfied with the work done.
My Experience - 5.0/5.0 -
Kenny and the team at Kaizen were all very helpful, I was surprised at how quickly they took care of my car and how well they communicated during the process. It was so nice to have a clean car when I picked it up, what an awesome experience! Thank you
Likely to Recommend - 5.0/5.0 -
They were great to work with!
Repair Quality - 5.0/5.0 -
Kenny was very helpful and had great communication, I was pleasantly surprised at how quickly I was able to get may car back!
Customer Service - 5.0/5.0 -
Everyone was very helpful and knew who to contact when I had questions.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Pricey, take a little too long. But quality is good
Customer Service - 1.5/5.0 -
The clerk seems no to like her job. Speaks very softly without even looking the client's to the face. Hangs up the phone without letting the client finishing the sentence.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My passenger side headlamp does not function properly. Kaizen has been notified and are following up with the parts supplier to get me a new one
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So happy with my service! They did it fast and were amazing to work with. Kenneth was great, kept me informed and was very professional. Thank you to Kenneth and the entire team for making this so easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kenneth and his team were amazing. They had my car done quickly and correctly with no issue. Kept me informed and explained everything to me. Very grateful for great quality people and work.
Customer Service - 5.0/5.0 -
No customer service issues at all. Everyone there was amazing.
Likely to Recommend - 5.0/5.0 -
Good work. Friendly staff.
Repair Quality - 5.0/5.0 -
Work was done perfectly and finished ahead of schedule.
Customer Service - 5.0/5.0 -
See previous comment.