Kaizen - Commerce City

4.6 (363reviews)
92%
7350 Hwy 2,  Commerce City,  CO  80022

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (363)

Likely to Recommend

Good work. Friendly staff.

Repair Quality

Work was done perfectly and finished ahead of schedule.

Customer Service

See previous comment.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful customer service. Would definitely use this auto repair shop again. Highly recommend 👌.

Likely to Recommend

Would recommend to everyone

Repair Quality

I am very happy with the service I received. The only thing I would have like to have seen done differently is when they found two other things broken on my car i would have liked them to call me before going any farther and asked me if I would like to get them fixed as well but now I would have to undo everything they did to get to them and it would be time consuming and pricey. Made more sence to fix when it was torn apart plus they would have made more money off me

Customer Service

Great customer service

Likely to Recommend

Without hesitation.

Repair Quality

The communication was impeccable. My car was looking as good as new and they even clean detail the interior.

Customer Service

Amazing. They answer to all my questions.

Likely to Recommend

Repair Quality

Missed delivery times. Multiple rescheduled. Just like last time my car was sent there. Even was informed i would be called back and never was. Whole experience was negative for me.

Customer Service

run arounds and lies

My Experience

Prompt, friendly service. Hopefully will not need collision care, but will definitely seek Kaizen

Likely to Recommend

Repair Quality

Excellent customer service and repair

Customer Service

Service was excellent, just check engine light remains

My Experience

Kenny, Alan, and Maria were all fantastic to work with. They were professional, kind, and quick to help. Kenny did an awesome job navigating the final communications and payment needs with the insurance company to help keep the timeline on track. My car looks and runs awesome. Thanks, Kaizen team!

My Experience

Excellent service

Likely to Recommend

No issues, of course is a shop to be recommended

Repair Quality

Excellent service

Customer Service

Really good customer service

My Experience

Kaizen was great! Very responsive with their communications, and, unlike another shop I had tried first, were able to get us in quickly and finish the repairs quickly! They are very organized and the work looks great. I'd highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

Great service! I've already done a survey once - this is the second - so hope it gets back to you now.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

WAS excelente

Repair Quality

Customer Service

My Experience

I really appreciate how personable, communicative and responsive they were throughout the entire process. I didn't hear anything from the insurance company or my adjuster. However, Kaizen repair shop was great about texting me updates and letting me know what was going on every step of the process. They were wonderful. The repairs look great, and they even took the time to detail the inside of my car. This is what makes them stand out to me. I've been to other repair shops that leave the inside of my car full of dust and they don't care how you pick it up. But not kaizen, they care about how they leave their work. I 100% will recommend Kaizen to anyone I know who needs auto body work. It was a really positive experience.

Likely to Recommend

Repair Quality

Kaizen did such an amazing job on my car. I really appreciate how communicative they were throughout the repair process. I never heard any updates from the insurance company. So I was pretty much in the dark, but kaizen made sure to give me updates each step along the way. I really appreciated that. The repairs were great and with life time warranty. They also take the time to detail the inside of your car. This was the first time I ever had a repair shop do this. It really shows they care about the work they do and not leaving a mess. I've had other shops leave my car completely fully of white dust. But not kaizen. I would highly recommend to anyone needing auto body repairs.

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

muy rápidos y excelente servicio muy buen trabajo chicos

Customer Service

muy rápidos y excelente servicio muy buen trabajo chicos

Likely to Recommend

Repair Quality

Customer Service