Kaizen - Commerce City

4.6 (363reviews)
92%
7350 Hwy 2,  Commerce City,  CO  80022

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (363)

My Experience

I loved the follow up calls. I really appreciate the treatment I received and the new bumper sure looks good.

My Experience

Great communication and Customer Service. My car got back to me in excellent condition.

Likely to Recommend

Repair Quality

They did a great job communicating by answering all my questions and concerns. I received my car in excellent condition. Thank you again for the great overall service.

Customer Service

They did a great job communicating by answering all my questions and concerns. I received my car in excellent condition. Thank you again for the great overall service.

My Experience

Great staff, very kind and friendly, the GM Allen’s kindness, compassion and professionalism is top tier! Thank you Kaizen!

My Experience

Great service and excellent customer service Thank you Alan !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work, very fast and efficient.

Customer Service

The front office was very personable and clear about the process.

Likely to Recommend

Repair Quality

Very great job

Customer Service

Great job everything was great

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The newly painted front bumper doesn’t match other parts originally painted. The white on the bumper is more cream and yelllow undertones as the original paint has more blue hue undertones. There was two whites for this make and model 2015 BMW 428i which are Alpine White and Mineral White. I do not know which my vehicle was repaired and repainted with. Very noticeable difference. I will be contacting Geico Monday and follow up with you as well.

Likely to Recommend

Not recommend at this time

Repair Quality

Bumper was painted but it doesn’t match other parts. The white is more cream and the original paint has a blue hue to it. Not cream. The Grills are scratchy and beat up they were not replaced just partially painted over.

Customer Service

Nice friendly and responsive.

My Experience

My Experience

Very professional

My Experience

Yes, they did a pretty good job and they complete the work before the day they tell me thank you

Likely to Recommend

Yes, of course

Repair Quality

Great job they give us our truck before the date. They say it was gonna be ready.

Customer Service

Great job they give us a truck before the date they tell us it’s gonna be ready

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the frequent text messages with a report on when to expect my car ready. I also liked how my car was ready one week earlier than anticipated. I was very impressed- thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The time my car was scheduled for an appointment. The whole staff at Kaizen Collision Center was very friendly and helpful. The process from inspecting the damage to the vehicle. To the estimate. Keeping me posted on a daily basis of how the repairs were coming along was very assuring that my vehicle was in good hands and was taken care of. The completed time was sooner than expected. The staff even detailed the car inside and out. My car named Garnet looked brand new. I highly recommend Kaizen Collision Center to anyone who needs their vehicle repaired.

Customer Service

Likely to Recommend

Repair Quality

My car is fixed but now there’s a rattling sound inside of my car. And while they had my car, they went and got chick fil a with it. Not very professional.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already recommended to a co worker.

Repair Quality

Everything looks amazing

Customer Service

They kept me informed every step of the way!!