Kaizen - Council Bluffs

4.9 (1,579reviews)
98%
1328 35TH AVE,  Council Bluffs,  IA  51501

In operation 38 years, 19 years at this location.

Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,579)

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My Experience

Always very helpful and informative.

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Repair Quality

Customer Service

Went above and beyond expectation in keeping me informed all the way through the process. Did a very nice job of repairs, paint and vehicle cleanup so vehicle was ready to go and looked great

My Experience

Car was completed ahead of schedule and looked great

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Returned Clean

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My Experience

My Experience

I appreciate the updates while my car being repaired. I also appreciate that my car was returned to me in a timely manner! And the car was returned wash cleaned! The staff was very friendly and helpful! Thank you!

My Experience

Was done quickly no hassle at all

Likely to Recommend

Repair Quality

No issues

Customer Service

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I always refer people to Kaizen

Repair Quality

Always happily pleased. Always done carefully and well and on time

Customer Service

Never lacking in excellent service

Returned Clean

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Repair Quality

Aaron did an amazing job on my car, would definitely recommend!

Customer Service

Returned Clean

My Experience

Everything was wonderful, stat to finish, flawless, no burden and my car was better than before the accident. Yall took such good care of my car! I have no words. Best experience ive ever had.

Likely to Recommend

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Went above and beyond very happy I certainly owe them some pizza

Customer Service

Returned Clean

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The employees at Kaizen are so friendly and easy to work with! They do an amazing job and it feels like family when you work with them. My car always looks beautiful when they get done. Cory, Shawn and Valerie are the best!

Customer Service

See prior comments. The staff there is awesome!

Returned Clean

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My Experience

Excellent work. The repair looks perfect. Really appreciated the communication and updates throughout. Went way above and beyond with the interior of my car. It hasn’t been this clean since I first got it! Care and attention to detail is top notch.

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Repair Quality

The repair was great. Looks brand new.

Customer Service

Friendly, helpful. Excellent communication throughout the repair.

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Returned Clean

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Already coming back to have the rust spots on my truck repaired!

Repair Quality

We were referred to kaizen by some friends and so beyond thankful! We had a quote from another place that seemed absolutely ridiculous (which it was) came here they got us in and out the est. was in the ballpark we figured it would be and they had the car fixed and back to us in less than a week!! Everyone was phenomenal to work with the environment is friendly and fun and up beat and we will definitely be using them for all our car needs!!

Customer Service

Wonderful

Returned Clean

My Experience

Easy to work with. Car looks amazing.

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Likely to Recommend

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Returned Clean