Kaizen - Council Bluffs
In operation 38 years, 19 years at this location.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Maybe recommend a rental while work is being done.
Repair Quality - 4.0/5.0 -
Work was good, communication could have been better. I was told it would take 2-3 days and and took 10. Every 2 days when I called, they kept saying 2-3 more days. If I had known it was going to be 10 upfront, I would have got a rental. Very happy with the actual work done so far!
Customer Service - 3.5/5.0 -
Always pleasant in person and on the phone, again communication could have been better
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job we are always been completely satisfied
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They have always done great work for us
My Experience - 5.0/5.0 -
My vehicle was ready days before I thought it would be. Victor, Sean, and Valerie were so helpful. They made my experience very worry free. My vehicle looks great, too! Thank you all : )
Likely to Recommend - 5.0/5.0 -
I already recommend Kaizen for their quality work. The staff are very friendly, personable and welcoming!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Satisfied with quality work!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Didn't update me very much
Customer Service - 3.0/5.0 -
Same
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor was great. He walked me through everything, communication was top tier, and checked on the repair after. I’d highly recommend this place to everyone I know.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I couldn’t be happier with the entire experience! From start to finish, they were absolutely incredible. The team made everything so easy to work with — clear communication, straightforward process, and no hassle at all. They got the job done quickly without sacrificing quality, which was a huge plus for me. The staff are genuinely great and friendly; everyone I interacted with was professional, helpful, and truly cared about doing things right. Most importantly, the repairs look fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole process was incredibly smooth and fast from start to finish. They made it so easy to work with, keeping me updated and handling everything efficiently. The staff are some of the friendliest and most professional people I’ve dealt with — always welcoming, helpful, and genuinely nice. I’m thoroughly impressed with the quality and care they put into their work. If you need body shop services, look no further. Kaizen is incredible and I’ll definitely be back if I ever need anything again. Highly recommend!
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with my service