Kaizen - Council Bluffs
In operation 38 years, 19 years at this location.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen Council Bluffs did an outstanding job on mu Jeep. The repair was done in the time promised and looks great. The employees were professional, friendly and knowledgeable. This was a great job and will be back if I have more auto body work
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Repairs were done in the timeliest manor. It was done when promised, the repair is not visible. The employees were professional, knowledgeable and customer oriented. Great job, Kaizen will be my go to if I need auto body work done in the future.
Customer Service - 5.0/5.0 -
Great job on my Jeep. Will use Kaizen if I meed auto body work done. Employees are professional, knowledgeable and good customer oriented.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job on the repair. Good communication on updates of progress
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Super experience
Repair Quality - 5.0/5.0 -
Great job! Great service!
Customer Service - 5.0/5.0 -
Very friendly and helpful!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was easy to work with and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The timeframe didn't match the emails sent out to me. It was in the shop much longer than anticipated.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The truck was in the shop for 22 days. Was only suppose to take 2 weeks. Was in the shop much longer than anticipated.
Customer Service - 4.0/5.0 -
Was told how long it was going to take and then ended up being much longer that anticipated.
Returned Clean
My Experience - 5.0/5.0 -
Entire staff was knowledgeable, friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all did a great job! I appreciated everything about your service. The moment I walked in the door without an appointment, you gave me your time and help. Every question was answered, I was updated about the progress throughout, the work looked great, and it was done a lot sooner than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks beautiful! They even cleaned the inside for me. I was kept well informed on progress by Victor. All I came in contact with were helpful and pleasant to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What a great crew … especially Victor!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick, friendly, and made the process simple.
Customer Service - 5.0/5.0 -
Very helpful and kind!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen, friendly place. They kept me updated on my vehicle. Beautiful work. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, my experience with Kaizen was outstanding. I brought my car in on a Monday for an estimate, had an appointment to begin the repair on Wednesday, and had my car back on Friday. It looks fantastic. All of the staff members I encountered were friendly and answered any questions I had. Without a second thought, I would trust them with any of my cars. Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience. Seamless process throughout. Knowledgeable and friendly staff. Without hesitation I would take all of my cars to I Kaizen.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like brand new! Paint match is flawless, she looks just as beautiful as she did when she came home the first day.
Customer Service - 5.0/5.0 -
They were absolutely warm and welcoming. It's always upsetting when something you love isn't feeling or looking their best. They understand what it is to love a vehicle.