Kaizen - Council Bluffs

4.9 (1,570reviews)
98%
1328 35TH AVE,  Council Bluffs,  IA  51501

In operation 38 years, 19 years at this location.

Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,570)

Likely to Recommend

Repair Quality

Like brand new! Paint match is flawless, she looks just as beautiful as she did when she came home the first day.

Customer Service

They were absolutely warm and welcoming. It's always upsetting when something you love isn't feeling or looking their best. They understand what it is to love a vehicle.

Likely to Recommend

Repair Quality

Great staffs and serviced.

Customer Service

Returned Clean

My Experience

i’m very happy with the end result! i really appreciate how sleek and nice the paint looks now and im very impressed. thank you so much!!!

My Experience

Windshield installed looks good wipe down the dash wash the truck wipe down the tires lock cleaner coming back than it was going in thank you just waiting for a part to finish up the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

The work was excellent.

Likely to Recommend

I already recommended someone

Repair Quality

Customer Service

Excellent work

Returned Clean

My Experience

I've had previous experience with the folks at Kaizen - Council Bluffs. I have always been pleased with their customer service and their work is always spot on. I appreciated them dealing with the insurance company, while I dealed with my wife being in the hospital. Thank you Kaizen.

My Experience

Likely to Recommend

Repair Quality

The quality and workmanship is perfect. Looks brand new!

Customer Service

Top notch! Valerie and Sean were very hospitable, and most importantly, knowledgeable. Both individuals were very personable and made me feel comfortable and confident in the service that was being provided.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Lady at the front desk was super kind to me when I was going through a hard time. I really appreciated her kindness and genuinely listening to me.

Returned Clean

Likely to Recommend

Would recommend the Council Bluffs location anytime as I have been to the other location but did not feel as welcomed

Repair Quality

I have used Kaizen in the Council Bluffs location a few times unfortunately. But I have had great experience with this location. Victor is very professional, respectful, and patient. I would recommend these guys to anyone that wants a great job done on their vehicle with the respect and communication that this location has.

Customer Service

Victor helped out tremendously and got everything taken care of.

My Experience

Likely to Recommend

We were happy with every aspect and the car came back much cleaner and looking amazing

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff were friendly, explained what was going on and how long it would take. Vehicle was done sooner than I thought and it was clean.

Likely to Recommend

Repair Quality

Bumper was fixed and looked good. Car was clean inside and out. Was completed sooner than I thought.

Customer Service

Customer service was excellent. They explained everything well.

Likely to Recommend

I would recommend the to everyone

Repair Quality

They did a great job on my car and had my car done quickly im very happy with there work

Customer Service

They was really nice

Returned Clean