Kaizen - Grover
In operation 38 years.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Glass in dashboard put on dirty , it’s on inside and I can’t clean it
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Your service advisor was very professional to work with. I like the way you folks kept me informed also by texts. Whoever worked on my Tahoe did a very good job, I'm impressed. Richard, service advisor was Jimmy Pfahl.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
they did a very very good job. My service writer Jimmy Phafl was awesome.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Found a few chips that was not there before that you touched up with paint, on also on the new trunk parts had touch up on it too. Also the license plate lights don't work now. Still trying to get to know the new sounds to see where they are coming from so I can get everything fixed at the same time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It is a bit difficult to pay.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Ridgeline looks brand new. Now the challenge will be to keep it looking that way.
Customer Service - 5.0/5.0 -
The people i met, and talked to were very good, knew the status of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I have taken several vehicles to great plains for over 20 years, and referred several people to the company. I scheduled car over 2 months in advance and was scheduled on August 9th, they said it would take 4 to five days so I didn't need a car for just that week. Well finally got car back on August 31st, to find out a couple parts are missing. Their was no communication this whole time, I had to call them. It is Sept. 12th and still don't have those parts. Need I say more!
Customer Service - 0.5/5.0 -
Already explained
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The work was good but when I got my car back it was disgusting inside and very dirty
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Awesome job!! My Yukon looks brand new!!
My Experience - 5.0/5.0 -
Thank you all I am very satisfied I love it my car looks brand new the paint match and everything I am very pleased Thank you Great Plains Kaizen Team Well Done
My Experience - 5.0/5.0 -
There were some dirt scuffs and dirt marks on the door and starring wheel, but easily cleaned! The communication was excellent and staff are respectful, kind and easy to talk to and work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job with repair however I was told if I brought in touch up paint they would touch up the front fender and that wasn’t done. Also Given only 3hrs notice to pick up before closing so I ended up paying an additional day And I Wasn’t told I could leave my rental car there.
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0 -
Depends on tomorrow?
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone who worked on my car the repair came out phenomenal!! Thanks so much, so glad to have my car back again was a long 2 and a half weeks without it haha. Car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on repairing my car!
Customer Service - 5.0/5.0 -
Did a great job on repairing my car!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Now that I have put some miles on the repair I realize that the rear collision sensors in and above the bumper are triggering for no reason whatsoever. When life allow I will contact the shop to see what can be done...