Kaizen - Grover
In operation 38 years.
Kaizen Collision Center is certified to meet the repair demands of the latest changes in automotive technology through OEM Certifications and I-CAR Training. OEM, Original Equipment Manufacturer, refers, not only to factory parts, but access to the up-to-the-minute collision repair information needed to make safe and proper repairs for all vehicle makes and models. Kaizen Collision Center repair and refinish technicians have earned the collision repair industry's highest recognized level of training. I-CAR Gold and Kaizen technicians take on-going training as soon as it becomes available. Kaizen Collision Center provides: Collision repairs, auto body paint, dent repairs, bumper repairs, frame repairs and full frame replacement, hail damage repair and paintless dent repair (PDR), and automotive glass replacement.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Over spray over half the car couldn’t wash it off and rear gate not lined up when you shut it it shakes trying to latch and gapes from the fender are wide on the left rear
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on our car repair, communication and customer service was outstanding. Thank you Great Plains!
Customer Service - 5.0/5.0 -
This was a great experience, they did a fantastic job on our car.
Likely to Recommend - 0.5/5.0 -
See previous comments
Repair Quality - 0.5/5.0 -
My truck was there for 2 weeks for what I feel like was maybe 1 week worths of work . Scheduling my truck for work was horrible as my truck was dropped off on a Wednesday and wasn’t even looked at until the following Tuesday late afternoon (confirmed by service writer) . Was told my truck got lost in the shuffle of repairs . Totally unacceptable as I had to be without my truck for a week longer than I should have been . I signed up for daily text updates on my repairs but didn’t receive my first one until day 6 and they were spotty and uninformative going forward. After my truck had gone through paint and assembly the new bumper that had just been painted got scratched during reassembly and had to be reassembled and repainted. To top things off when I went to pick up my truck I paid for my deductible with my credit card and didn’t notice till I got home that I was charged a 3.5% surcharge for using a credit card ($17.50) . Was NEVER told of this charge as I was paying. The very next morning I went back to the shop to receive a credit for that charge and write a check for my deductible and was told they have no way to issue a credit for that charge and do not except personal checks . REALLY ??? My experience was not good from start to finish and will be doing a informative Google review soon … Dan Samler .
Customer Service - 0.5/5.0 -
Voicemails all went unanswered … disappointing !!’
Likely to Recommend - 5.0/5.0 -
Everyone I know
Repair Quality - 5.0/5.0 -
I will definitely return there again they really took care of my car and even cleaned the inside which I was amazed I was not expecting that to me they go above and beyond
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car and from now on I’m gonna send people there to have their cars done he did a great job
Customer Service - 5.0/5.0 -
Like I said a great job Yes
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The manager did an outstanding job on communicating and working with the Insurance company and communicating to the dealership and myself
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car looked great and was taken care of. Where as for some of the customer service I felt was lacking and border line rude.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
My car looked great, it was taken care of. As for customer service when it was time to pick my car I felt fell short of friendly. It was rather rude.
Customer Service - 4.5/5.0 -
My car looked great, it was taken care of. As for customer service when it was time to pick my car I felt fell short of friendly. It was rather rude.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Very disappointed with how the service has deteriorated since the Hansen family sold the business. Communication was substandard throughout the entire process which added to the stress of being without a vehicle. I’ve been a Great Plains loyalist for over 30 years and even fought with my insurance company to allow Great Plains to do the work. Ive had many of my own repairs done at the 144th street location and even referred many family members and friends to use them. That unfortunately won’t be the case anymore.
My Experience - 5.0/5.0 -
Great job! Car looks great and it was done a week early! GP kept us informed via text and email throughout. The car was shiny and freshly detailed when we picked it up. Special thanks to Marc who did a preliminary estimate with no appt. I just stopped by and he was very accommodating. Kelly and the front desk staff were friendly and helpful as well. .
Likely to Recommend - 5.0/5.0 -
We have used GP before and likely will again.
Repair Quality - 5.0/5.0 -
Everyone was terrific from first contact to pick up. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I received my jeep back I noticed that the seat belt adjusters in the front seats no longer moved up or down to set the belt at the correct height. I also noticed that there were paint chips, blemishes, and swirls in the paint from the polisher.