Kaizen - LA Mesa

4.9 (812reviews)
98%
8970 LA MESA BLVD,  La Mesa,  CA  91942

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (812)

My Experience

The entire team was amazing to deal with as usual, Mickey, David, Cindy & Sandy... Communication was on point & when done, the finished product in regards to the repairs was top notch. Dont get me started on the detail afterwards, it was amazing as the vehicle was spotless inside & outside. thank you!

Likely to Recommend

Repair Quality

Mickey is always an amazing individual to work with…

Customer Service

My Experience

From the day I went and ask if they would work on my truck, to the end of the job, stuff was professional and friendly.

My Experience

Top tier communication and work! Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Smooth timely stayed informed great customer awareness very professional and cordial.My car was older expensive to fix but they found away to help!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It's as if the damage from my mishap never happened, and furthermore the Kaizen staff with whom I interacted directly, Cindy and Mickey, were uniformly friendly and personable.

Likely to Recommend

The repair was expensive, but it appears to have been competently done.

Repair Quality

See my prior comments, which were entirely positive.

Customer Service

See my prior comments.

My Experience

Cynthia and Mickey and the team are always so pleasant and helpful.

My Experience

Mickey and the team were very communicative and kept me up to date every step of the way. Very impressed with the service I received.

My Experience

Great service from start to finish...with Sandy and Mickey around i feel like family. Thank you all.

Likely to Recommend

Repair Quality

Customer Service

Cindy was especially friendly and beautiful and David couldn’t have been more accommodating!

Likely to Recommend

Repair Quality

Fantastic work. Manager and staff will take care of you.

Customer Service

Friendly and helpful staff.

My Experience

the greatest!

My Experience

Mike was so nice and communicative he kept me in the loop every step of the way.

My Experience

Great customer service and my vehicle was done very quickly! I will definitely recommend services!

Likely to Recommend

Top Service , Great turn around time . I will not go Anywhere else .

Repair Quality

Great Service... A+ A+ A+ .. My Truck look s Very nice .. Thank you .!

Customer Service

A+ A+ A+ Repair shop did a GREAT job ..!!

My Experience

Very quick and the service tech kept me informed of the progress with regular text updates.

Likely to Recommend

Repair Quality

There is one piece on my bumper that doesn’t sit quite right anymore

Customer Service

My Experience

First contact at Kaizen was Sandy. She’s a sweetheart and she polite and very welcoming. Then she turned me over to David, he is on top of his game he was knowledgeable and polite and took listened to every concern of mine. Definitely the best experience I’ve ever had at a repair facility. They also got my truck fixed quick because I’m in San Diego for a death in the family and they made sure I wasn’t without for more than I needed to be. Plus Sandy and David listened to me rant about how the insurance was slacking. Thanks Kaizen for getting me up and running swiftly.