Kaizen - LA Mesa

4.9 (813reviews)
98%
8970 LA MESA BLVD,  La Mesa,  CA  91942

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (813)

My Experience

First contact at Kaizen was Sandy. She’s a sweetheart and she polite and very welcoming. Then she turned me over to David, he is on top of his game he was knowledgeable and polite and took listened to every concern of mine. Definitely the best experience I’ve ever had at a repair facility. They also got my truck fixed quick because I’m in San Diego for a death in the family and they made sure I wasn’t without for more than I needed to be. Plus Sandy and David listened to me rant about how the insurance was slacking. Thanks Kaizen for getting me up and running swiftly.

Likely to Recommend

Repair Quality

Mickey my collision specialist was very upfront with the details about my vehicle and the length of time on my vehicle repairs.

Customer Service

My Experience

Mickey Rodgers was extremely attentive and provided excellent guidance for my repairs. Many thanks to him and to Cindy for her kindness.

Likely to Recommend

I would highly recemend your body shop to anyone

Repair Quality

Very helpful super nice and helpful did great work

Customer Service

Awsome people from the people at the front desk to the people who fixed my truck

My Experience

Great job guys,thank you for all your work ,and attention to details. It is appreciated.

Likely to Recommend

Anytime

Repair Quality

Great work.

Customer Service

Perfect.

My Experience

Awesome job. Mikey really understood what needed to be done.

My Experience

An excellent repair, completed very quickly. Receiving my car clean and detailed was an extra bonus that was greatly appreciated! My husband brought his truck here when rear ended as well & we had the same experience. We will keep coming back and most definitely refer our family & friends.

My Experience

I thought everyone there at Kaizen Collision was professional and thoughtful. They gave me a ride home after I brought my car in, they texted me daily regarding the progress of the repair including costs and my car looks great. The repair was finished ahead of the projected time. Great professional and caring staff. I highly recommend them.

Likely to Recommend

I would absolutely recommend this repair shop.

Repair Quality

Everyone was professional, polite and did everything they could to make my auto repair flawless. I highly recommend them.

Customer Service

Polite and professional!

My Experience

This is my second visit here for a repair and honestly it will continue to be the place i come to for repairs. Everyone there is so kind and patient and always seem positive it feels welcoming to enter into the room and the job they did on my car both times was above and beyond amazing it looked brand new. Im very satisfied and would definitely give five stars ⭐️⭐️⭐️⭐️⭐️

My Experience

Truck looks great! Mickey and Cindy are awesome and made it super easy to deal with. Truck was finished in under 2 days and came back with a fresh detail too! Thanks again to Mickey and Cindy for making this an easy process!!!

Likely to Recommend

No problem at all! Mickey has taken care of me and my family and friends for years! He’s repaired more cars for me than I would like to admit and recommend everyone to him for body repairs!!

Repair Quality

Everything went great

Customer Service

Mick and Cindy where super easy to deal with!

My Experience

Quick service, excellent communication.

Likely to Recommend

Repair Quality

Mickey does great work.

Customer Service

Very personable, and keep you informed during repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff at Kaizen were great. Very friendly and professional. They kept me informed throughout the entire process and completed the repairs on time!

Likely to Recommend

Repair Quality

Excellent collision center and top notch service.

Customer Service

Likely to Recommend

Repair Quality

Mickey was great to work with.

Customer Service

Likely to Recommend

Will always recommend Mickey.

Repair Quality

Mickey went above and beyond and was excellent to work with.

Customer Service

Again, Mickey did EVERYTHING and made sure my truck was like new. He advocated for me with the insurance company and found a way to get the repairs done.

My Experience

Likely to Recommend

Very professional and quality work

Repair Quality

Did a beautiful job matching the paint. Cleaned the car inside and out. Did not expect that.

Customer Service

The girl that helped me, I think her name was Kara? was really nice and helpful, she explained everything to me

My Experience

Mickey took great care of us from beginning to end! We will always come back to Kaizen and see Mickey for any repairs always a great experience

Likely to Recommend

Repair Quality

Great service! Cindy and Mickey are amazing!! I received regular updates and my vehicle looks better than new

Customer Service

My Experience

The work appeared factory specification quality. Ideal . The level of communication was excellent. Thank you.