Kaizen - LA Mesa
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Cindy and Mickey are amazing!! I received regular updates and my vehicle looks better than new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work appeared factory specification quality. Ideal . The level of communication was excellent. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David did an amazing job. Great updates and response time and got my car done much ahead of schedule! Really appreciate how clean and organized my car was as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David did an amazing job on both the repairs and communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The person I worked with mainly was Cindy, your office receptionist. I called almost everyday to see how things were proceeding. As I would get auto responses in a email and she was the person always kindly checking and explaining any question I had. She is so sweet and kind and professional . She is the first person you meet and represents your company well. Thank you Cindy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from Cindy at front desk. Great job on repair. Thank you.
Customer Service - 5.0/5.0 -
Cindy was the best.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was completely professional, work was completed in a timely manner. I would definitely recommend this Body Shop to anyone.
My Experience - 5.0/5.0 -
Fantastic work and quality with great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing. Great staff. Mickey is awesome.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were all very nice and you guys did an awesome job on my car .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mickey and the repair guys did a amazing job on the repairs to my 2012 Nissan Sentra.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
keep me update about the progress of my vehicle
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service and quality of work is the best throughout the process. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were great
Repair Quality - 5.0/5.0 -
Great team, super nice. Very helpful.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, reliable, great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do great work
Repair Quality - 5.0/5.0 -
My truck looks real good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looked better than expected. The detail job on the truck was unexpected also. The total staff was awesome to work with very on top of their game. Refreshing to deal with such a professional crew. It felt like they went above and beyond a normal shop. Definitely will recommend them in the future to everybody.
Likely to Recommend - 5.0/5.0 -
I recommend them to everybody.
Repair Quality - 5.0/5.0 -
They had a great team that worked on the truck. Excellent communication, friendly and courteous. Did unbelievable job on fixing my repair. Truck came out better than expected, they even detailed it, which was unexpected but a happy surprise. I’d recommend the shop to anybody. Top Notch service.
Customer Service - 5.0/5.0 -
The receptionist was the best. She took extra special care and patience with me. Was also very helpful in the in between process for me and the sales person.
My Experience - 5.0/5.0 -
I did ask Dave to tell everyone thank you very much for the excellent service. Even having to come back and get my two passenger side windows working! It was done quickly and kindly. I appreciate all the effort this company makes for its clientele.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David, the service manager, truly went above and beyond in handling the extensive damage. His customer service was exceptional, deserving of the highest rating. I will enthusiastically recommend Kaisen to everyone I know. Thank you!
Likely to Recommend - 5.0/5.0 -
David and the entire staff of Kaizen were such a pleasure to work with! They kept me apprised every step of the way and went out of their way to make sure the job was done perfectly and on time ! Thanks to David, Cindy, Bernie et al !
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike was incredible. I was extremely impressed with the kind of care and effort he had when it came to customer service. He truly went above and beyond between updating me every step of the process AND providing a top quality product. I really did trust him and never questioned his judgement. He carries the kind of passion and enthusiasm for his job that you just don’t see anymore. The small things make the biggest difference and he, and the shop as a whole, certainly understand this fact. Thank you all for everything! I am thrilled that I ended up coming to Kaizen.