Kaizen - LA Mesa

4.9 (816reviews)
98%
8970 LA MESA BLVD,  La Mesa,  CA  91942

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (816)

My Experience

Mike was incredible. I was extremely impressed with the kind of care and effort he had when it came to customer service. He truly went above and beyond between updating me every step of the process AND providing a top quality product. I really did trust him and never questioned his judgement. He carries the kind of passion and enthusiasm for his job that you just don’t see anymore. The small things make the biggest difference and he, and the shop as a whole, certainly understand this fact. Thank you all for everything! I am thrilled that I ended up coming to Kaizen.

My Experience

Great and very helpful. The repair was as if it came right out of the car lot. Receptionist and Michael were AWESOME! very highly recommended!

Likely to Recommend

Repair Quality

Very well put together team!

Customer Service

Likely to Recommend

Yes, excellent communication about the progress of the repair and excellent work

Repair Quality

Customer Service

What a great shop. The people working in the front office were so helpful.

Returned Clean

My Experience

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Repair Quality

Excellent communication and very satidfied with the end result

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My Experience

Everyone was very friendly and helpful. I was notified about my work and treated very well. My car looks great.

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Repair Quality

Customer Service

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Returned Clean

My Experience

My Experience

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My Experience

Great team!

My Experience

Great service and if I need repairs or service again I will definitely be calling on your facility to get the job done. Thank you Mike and your office staff, the service and communication was very, very good.

Likely to Recommend

Estimated repairs was a fair price and completion was on schedule.

Repair Quality

The front bumper cover looks great, the workmanship was excellent. Mike kept me informed of the work being performed and the estimated completion time frame. The office staff was a pleasure to work with and explained every step of the repair procedure. If I ever have a need for any auto body work on this or any other vehicle, I will be bringing it to your facility for repair.

Customer Service

Staff was great and very informative.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great work and service. Second time.

My Experience

Everyone was professional and pleasant whenever we spoke to them. They were very considerate about sending text updates on the repairs and parts they were waiting on. We especially appreciated that Mike took time to share what was done and explained it all for me over the phone before we even went to pick it up. He took the time to meet us and asked us if we were satisfied with how the car turned out.The car is beautiful! We thank all of you for your great service and will definitely be referring you to all our friends and relatives. Thank you again!

Likely to Recommend

Repair Quality

The car looks beautiful! Everyone there was so nice. We appreciate all the employees there . Very professional and friendly too. Thank you again!

Customer Service

My Experience

Very courteous and thoroughly managed my expectations of the process. On time every step of the way.