Kaizen - LA Mesa
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great Job Done by team! Got my car back in great condition. Like new!
Customer Service - 5.0/5.0 -
Jose is great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great super supportive and informative
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roxanne was awesome!!! Dallas was also very nice and easy to work with. I would recommend you anytime.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Especially letting customers know update information!
Customer Service - 5.0/5.0 -
They are the best!
My Experience - 5.0/5.0 -
Roxanne was amazing!!! She kept me up to date the entire time through out my repair. Lots of things came up during the repair process and she would personally call me and let me know what was going on and why. I would bring my bar back to her anytime for a repair. She was very informative and awesome to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job ,and on time
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
To all the team with KAIZEN you have earned a customer for life. Very rarely do you couple customer service with exceptional work. Great job I will be a repeat customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and happy to help and answer any questions I had
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were all happy to help in anyway they could
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great service. Daily updates and delivered on time.
My Experience - 5.0/5.0 -
Very happy with the service we received. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mickey was so fantastic! He made sure I wasn't heavily impacted by delays and put my experience first.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keeping me informed on my repairs on a regular basis and explaining reasons for any delays
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So happy to have my car back! It looks great! Great work! I understand what frustration there must have been with parts not arriving at the shop that are of the quality you expect. I appreciate you ensuring that damaged parts were not acceptable even with a customer stressing about the delay. Thank you for taking good care. Grateful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friendly welcoming informative. And the car was completed on the day that was indicated
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mickey’s communication was stellar! The repairs are fabulous, like nothing happened. I am completely pleased with my experience
My Experience - 5.0/5.0 -
Roxanne was amazing to work with. Very friendly. She gave all the essential information. Repairs came out quicker than expected date. Car came out beautifully
Likely to Recommend - 5.0/5.0 -
On the one hand I would not want to recommend any collision center to friends because that would assume that they were in an accident of some sort. However, if it were to be the case then I would definitely recommend kaizen collision
Repair Quality - 5.0/5.0 -
Roxanne was a very friendly and kind person to work with. Her periodic updates in terms of my car's status was great! On the day that I receive my car, it was actually a few days earlier than expected! Upon inspection, my car was repaired beautifully. I am very happy with how easy the process was and also the results!
Customer Service - 5.0/5.0 -
Again, Roxanne was an amazing person to talk with in regards to my cars repairs. A lot of information was given to me