Kaizen - LA Mesa
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roxane did a great job informing me of updates regarding the repairs. The repair was done in a timely manner and the process was easy to initiate at Kaizen Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
i need back my phone
Repair Quality - 0.5/5.0 -
they stolen my cellphone work, i cant find
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Roxanne Heartland was very informative and detailed. She was easy to work with. She is a great asset to your business.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They tried to charge a 3% charge for using a credit card. would not take venmo or personal check??? Had to have a cashiers check without knowing the cost???
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did a very good job almost made it look like brand new
Customer Service - 5.0/5.0 -
They kept me up-to-date and informed when my car would be ready
My Experience - 0.0/5.0 -
It took a very long time for the repairs to get done, but everything looks good.
My Experience - 5.0/5.0 -
I loved the communication. If I called and left a voicemail it was returned relatively quickly. If I called too late in the day I knew I would be called or texted the next day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff was friendly and helpful. David was assigned to my car and he did a great job keeping me updated and was able to have it ready well ahead of time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very pleased with everyone.
Customer Service - 5.0/5.0 -
Was very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job taking care of my situation and kept me informed of all changes to the billing estimate and the car came out great
Customer Service - 5.0/5.0 -
They took great care of my situation and kept me informed through every step of the way including changes to the billing estimate and the car came out great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, and I wouldrecommend to speak to Roxanne, she's a sweetheart
Repair Quality - 5.0/5.0 -
My car came out looking brand new. Roxanne was very communicative the whole time and explained every procedure in detail. Thank you Roxanne.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mickey new my expectations when I dropped off my truck. I appreciate his hard work with Geico not letting them short change my repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m happy , satisfied with repair done. and very good service with Jose Lawson!
Likely to Recommend - 5.0/5.0 -
Of course I will recommend your company Every one, they need the work you guys do.
Repair Quality - 5.0/5.0 -
Great job and can see my Car,look like new
Customer Service - 5.0/5.0 -
Person's work in this office, really great Nice talk.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mickey and the staff were professional and attentive to my needs for repairing my car.
Customer Service - 5.0/5.0 -
It made me feel right at home with their friendliness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David at Kaizen is awesome
Customer Service - 5.0/5.0 -
David at Kaizen is awesome
My Experience - 5.0/5.0 -
My experience with the Kaizen team was excellent ! Cindy, Mickey, Matt were all wonderful to work with! Keeping us totally up to date as they moved through the repair process. Thank you very much!
Likely to Recommend - 5.0/5.0 -
Thanks again!
Repair Quality - 5.0/5.0 -
Very efficient, communicated well through the whole process and when we the car back looked like new! Special thanks to Mickey, Cindy and Matt!
Customer Service - 5.0/5.0 -
As stated very pleased with the customer service at this agency!