Kaizen - LA Mesa
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
No question excellent job
Likely to Recommend - 5.0/5.0 -
All the time
Repair Quality - 5.0/5.0 -
Excellent job good customer service
Customer Service - 5.0/5.0 -
Excellent job good customer service
Likely to Recommend - 5.0/5.0 -
Already have referred
Repair Quality - 5.0/5.0 -
Excellent service from the front desk, advisor and repair shop. They kept me updated on the progress, touched up a couple minor scratches and did a complete interior detail. My car looked brand new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hands down.
Repair Quality - 5.0/5.0 -
Roxanne and the team were unbelievable in caring for my family, seeing that the repair of our vehicle was completed quickly, efficiently. From rhe time I initially entered the office, to the timely and thorough updates, right to wrapping up the final docs, Roxanne provided customer service par excellent. Thanks!
Customer Service - 5.0/5.0 -
Roxanne and the team were unbelievable in caring for my family, seeing that the repair of our vehicle was completed quickly, efficiently. From rhe time I initially entered the office, to the timely and thorough updates, right to wrapping up the final docs, Roxanne provided customer service par excellent. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front desk staff was very professional and helpful. The repair work that needed to be done to my vehicle was outrageous. But with the help of Michael Rogers and his team they knocked it out of the park and did a phenomenal job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service—super friendly and communicative! Roxanne and the front office staff were all amazing, I’m very impressed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Helpful, timely and friendly staff
Customer Service - 5.0/5.0 -
Amazing from my office staff , communication was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
. Ost definitely
Repair Quality - 5.0/5.0 -
Professional and curious
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
She was awesome and very helpful in anyway.
Customer Service - 5.0/5.0 -
Very respectful, awesome person, fast service.
My Experience - 5.0/5.0 -
Mickey was awesome, I told him about my time crunch because we were traveling, he got us in and taken care of by the deadline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, the truck looks good, great repair job over all, paint matched perfect, everybody was very helpfull,the girls in the Office, Mickey Rogers the estimator and Mattew the Manager were very Profesional,thank you Kaizen.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful customer service from the minute we walked in until we received our keys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly & professional staff. I was kept informed of my vehicle's progress (without me having to ask for updates). The vehicle looked great and drove very well. They did a great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roxanne customer care is off the chart. She is 1 in a million for knowing that the customer should be respected and treated with utmost courtesy. You are fortunate to have such a person working for you. You better treat her with the same respect and courtesy that she shows your customers. Happy New Year.
Customer Service - 5.0/5.0 -
I didn’t have to interact with them since Roxanne made sure they serviced my car excellently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roxanne is amazing, kept in contact with me throughout the whole process, she’s a keeper!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing!
Customer Service - 5.0/5.0 -
Roxanne is amazing!
My Experience - 5.0/5.0 -
Roxanne was awesome 😃👌💯 She kept me informed on the update estimate and repairs on my car. My car was also ready for pickup on the promised pickup date 💯😃👌