Kaizen - LA Mesa
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very please with the staff & the work they did on my car. They are very professional & they called me at every step of the process. I would highly recommend this company.
Customer Service - 5.0/5.0 -
Very friendly staff.
Returned Clean
Likely to Recommend - 2.0/5.0 -
I will only recommend this shop if they fix the mistakes. We had another car repaired under Penske name and it was better. Kaizen needs to step it up.
Repair Quality - 1.5/5.0 -
Disappointed my jeep was painted wrong color. Now half my jeep is one color and the other half is different. It is ridiculous that you took off the side skirt and painted it black to color match the door when the side skirt is supposed to be different color. Thanks for giving the jeep back even though waiting on new headlamp but we had to spend an extra month on rental car that wasn't necessary. I'm expecting the paint to get corrected and expecting you to cover loaner or rental to fix it since it was your mistake.
Customer Service - 3.0/5.0 -
Nice people good attitude but wasn't necessary to keep my jeep an extra month to sit and me to spend over thousand dollars on a rental.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose helped out and was very helpful. Communication was awesome, repairs were excellent. And you washed ,detailed and cleaned my car, which turned out better than the place i go to have it done. A+++++
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
without any hesitation.
Repair Quality - 5.0/5.0 -
Great customer service and great communicator.
Customer Service - 5.0/5.0 -
Great.
My Experience - 5.0/5.0 -
Good clean up and repair
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My left front fender had had several confrontations with walls and curbs before the fellow hit it. Thus I am delighted to have a beautiful new one that makes my seven year old Lexus look new once more. The right front fender had been out of line but held together with prayer and an occasional nudge. It also got put back in line. Many many thanks for your over the top repairs. I really appreciated knowing about when I could expect to get my car back also.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We was done fast and correct
Repair Quality - 5.0/5.0 -
Roxanna made my feel like a close friend , the repair on my Mini Cooper was done really fast
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0 -
10 plus plus
Repair Quality - 5.0/5.0 -
Roxanne was great and the receptionists were very attentive, friendly and helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roxanne was very informative and kind
Customer Service - 5.0/5.0 -
Tiffany and Roxanne were great. Very friendly and thorough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jose Lawson kept me informed about the process and any changes
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new
Customer Service - 5.0/5.0 -
Roxanne was always in touch giving me updates letting know status of the car. So sweet.
My Experience - 5.0/5.0 -
I think kaizen did a great job…. Love my car
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I think they did a very good job just took to long
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and even helped me deal with my dumb insurance company!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone went above and beyond to help me. Thanks