Kaizen - LA Mesa

4.9 (809reviews)
98%
8970 LA MESA BLVD,  La Mesa,  CA  91942

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (809)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Awesome work and awesome service!

Customer Service

Amazing service!

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Repair Quality

When a problem with the link was identified later, it was fixed right away.

Customer Service

Great attitudes, friendly people! Roxanne is the best!

Likely to Recommend

Repair Quality

Roxanne handled my case professionally

Customer Service

Returned Clean

My Experience

Job well done Roczan and staff. Our appreciation to all the efforts 👏 Thank you 😊

Likely to Recommend

Repair Quality

Great staff

Customer Service

Likely to Recommend

Repair Quality

It was a smooth and effortless experience. Kept me up to date on vehicle repairs and assisted with rental agency pickup for vehicle used during repair. The insurance covered costs that the shop worked closely with to ensure costs were fully covered. Adjuster was informative and front desk super.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Likely to Recommend

I would recommend this shop to any and all family and friends

Repair Quality

Your staff was amazing, they were completely helpful and kept me apprised of any and all changes and completion status. Mickey was exceptional going above and beyond to not only compete the repairs but help out with communicating with the insurance do that I could pick up my truck on time.

Customer Service

They are amazing and extremely helpful.

Likely to Recommend

I will definitely recommend them.

Repair Quality

Quick service, great communication, and were able to get OEM parts price matched! I will definitely use Kaizen La Mesa again if necessary.

Customer Service

Very good service and staff were extremely communicative.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

passenger seatbelt issue, back mat was missing and mud fender on driver’s side is not secure/missing screws.

Customer Service

Staff was very courteous and attentive.

Returned Clean

My Experience

Greatly Satisfied! Roxanne Was Awesome all the way through!

Likely to Recommend

Repair Quality

Roxanne did an amazing job with everything that needed to be done. From communication to ensuring my car was ready on time. She was on top of it. I greatly appreciate her!

Customer Service

My Experience

There’s a small crack in the bumper on the left bottom side of the vehicle.

My Experience

I`am happy with the results, and the quick turn around time, tks

My Experience

I was very satisfied with Roxanne she kept me updated on absolutely everything that was happening with my vehicle. She would message me and call me to keep me updated and I truly appreciated her for this. I did not feel concerned or felt ignored at all because she was so awesome through the whole process. She even missed her appointment to wait for me in case I had questions when picking up my vehicle. Thank you Roxanne!

Likely to Recommend

Repair Quality

Mickey’s communication was excellent as was the work that was performed

Customer Service

Likely to Recommend

Repair Quality

I'm satisfied for repairing my car , for good quality and clean fixing

Customer Service

My Experience

Roxanne was wonderful.

My Experience

Repaired es done on time, thoroughly and with good communication through the process.

Likely to Recommend

Repair Quality

I’m very happy with the results of this repair. It was completed relatively quickly and Roxanne communicated each step of the process along the way. I hope to not need body repairs again, but if I do, I know where I’ll go.

Customer Service