Kaizen - LA Mesa
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very happy with the quality of your work and your customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Please believe me, the staff is very professional And I will recommend them to any corporation or private person. Loud to sound Bias , I want to a shop On Jackson at Parkway in La Mesa perdominantly definitely I'm sorry to say Mexican body shop, I can tell that there was something missing there they were prejudice And added attitude Because I didn't speak spani felt like I was in TJ when I went to that place . I was holding conversation with the receptionist and the majority of the guys that were working there came into the office wanted to hear what we're talking about as if they were jealous And I ask is everything okay because I told her I speak some Spanish and they Add mention to her Was I her boyfriend or a husband and why was talking to her and why she was talking to me. And the guy there did say they're recommended by triple-a . He wanted me to leave my car there the same And I told him that wouldn't be stupid because why would I leave my car with you guys and I Told them I don't you have a way to get home and I don't have a rental car he just wanted to make the money he didn't care about anything. I went to that body shop just to see what they're going to say and I'm glad I did because there you because they're using you guys to get business meaning triple as a few guys recommend these ideas that are located on Jackson and Parkway in La Mesa I believe the name of that business I called Carellos. My law enforcement background Give me the filling and the way people act over there that place is run by the drug cartel. When a guy is wearing a Mexican style tuxedo Not even a uniform, I'm like really!!!!!!!
Repair Quality - 5.0/5.0 -
My Is vehicle Paint matches perfectly Because I have a special 🎨 which is call hyper white.
Customer Service - 5.0/5.0 -
The staff is very professional and very courteous and polite. I was treated so well as if I was a celebrity or president Obama walking into the office area, Ha ha, I can actually say that because they're hospitality and sure they see what's on point every time I've walked inside And sat down in the office area. I wouldn't recommend any other playes to go Because it's not the name of the business it's the employees personnel that keeps everything running smoothly and Profession only. I told them if I was a millionaire I would buy them Lunch for the whole year.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Everyone was very kind.
My Experience - 5.0/5.0 -
Timely response, excellent customer service and high quality
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I will highly recommend Kaizen for there customer service and support. But specifically for Mickey Rogers.
Repair Quality - 5.0/5.0 -
Excellent customer service and an amazing repair quality repair done in a timely manner
Customer Service - 5.0/5.0 -
Excellent customer service by Cindy. She was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything moved forward super fast with absolutely no problems.
Customer Service - 5.0/5.0 -
Gus was great
Likely to Recommend - 5.0/5.0 -
I would recommend without hesitation.
Repair Quality - 5.0/5.0 -
Repair is great! Paint blends perfectly. And it was all done in much less time than projected.
Customer Service - 5.0/5.0 -
Customer service was awesome. Staff was friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Length of how long my car was at the collision center waiting for parts was a bit long
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job fixing my car and keeping me updated on the progress!
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Only because of the follow up
Repair Quality - 0.5/5.0 -
Too early to tell Check engine light was on 1/4 mile from the shop after I was told that the codes were all cleared It went out shortly after and I am now waiting to see if it comes back on I called the office right away when I saw it and have not received a call back It’s just too early to know That’s all
Customer Service - 0.5/5.0 -
I already did the comments… I really thought I would get a call back
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Good serve, a bit slow on getting things done. And objectively seemed a bit pricey. But good work still.
Customer Service - 4.0/5.0 -
Just took a long time to get the work done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The time frame was fair and also they keep me inform of all the details
Customer Service - 5.0/5.0 -
Roxanne was very profesional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and friendly and my car was done in a timely manner