Kaizen - LA Mesa

4.9 (798reviews)
98%
8970 LA MESA BLVD,  La Mesa,  CA  91942

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (798)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Wasn’t impressed with customer service. Do better. I’ll go elsewhere for future repairs.

Repair Quality

Customer Service

When I first arrived I got treated like trash pretty much. Lady couldn’t find my record and kept acting like she didn’t know why i was there. Seemed like everyone had an attitude.

Likely to Recommend

I would, I was very satisfied.

Repair Quality

They were very nice and worked with my busy schedule. My car was fixed when they told me it would. They even called the rental car agency to give me a ride to get the rental car.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Did their job pretty fast and had great customer service.

Customer Service

Likely to Recommend

See previous comment.

Repair Quality

Excellent work and excellent customer service. I would not only choose Kaisen for any future collision repair work, but also recommend Kaisen to anyone in need of collision repair work.

Customer Service

See previous comment.

My Experience

Amazing!!! Love this place

Likely to Recommend

Repair Quality

Amazing team and fantastic work done.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

good communication and service

Customer Service

Returned Clean

My Experience

Outstanding service from Cindy, Seth and Sandy. Highly recommend them. Thank you

Likely to Recommend

I will recommend Kaizen Collison to everyone I know that needs any repairs.

Repair Quality

Cindy, Sandy and Seth were a pleasure to work with and took care of me and my truck with outstanding service. Thank you

Customer Service

Everyone was absolutely awesome to work with.

My Experience

Very efficient and courteous employees!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hicieron un trabajo excelente y me entregaron el carro bien limpio gracias.

Likely to Recommend

Repair Quality

Muy buen trabajo me entregaron el carro limpio

Customer Service

Muy amables

My Experience

Quote and final cost were very close. Finished when estimated, and very transparent. Vehicle looked great when finished

My Experience

Michael is very efficient and helpful.

My Experience

My Experience

Great service and my rep Mickey kept us up to date throughout the process and handled the insurance portion as well. Thank you...

Likely to Recommend

Repair Quality

They did an excellent job

Customer Service

Likely to Recommend

They did a great job. But like I said I'm very picky. And I have 20 years experience in autobody. Most people wouldn't see the things I would.

Repair Quality

The color isn't perfect the drivers front door is darker then the fender and rear door. Pearl white is a very hard color to match. I know Iwas a painter for over 20 years.

Customer Service

They were great. I am very picky They did every thing in asked only had to bring the car back twice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean