Kaizen - LA Mesa

4.9 (810reviews)
98%
8970 LA MESA BLVD,  La Mesa,  CA  91942

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (810)

My Experience

Such a great experience working with everybody from beginning to end! Thank you so much!!

My Experience

Seth took great care and got two OEM bumpers instead of the aftermarket one he received. Great service and glad to have my car! đźš—

Likely to Recommend

Repair Quality

They went above and beyond, the aftermarket bumper did not work, they went up to Kearney Mesa Ford and got another one, that one didn’t work so they went back and got one that finally worked. They were on it quickly my car was in the shop for 20 days and very happy that I have my car and it’s beautiful.

Customer Service

Everyone from the office to my guy and the general manager were all wonderful. Treated me with respect, took my calls quickly and took good care of me and my car.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

My go to shop for me and anyone else i know

Repair Quality

The work and attention to detail that Kaizen does is great.

Customer Service

Seth and the front desk ladies are amazing and they are ontop of everything. Scheduling my drop off and pick up was a breeze. They helped me with rental arrangements and made sure i was good to go.

Returned Clean

My Experience

Working with Mickey Rodger’s was an awesome experience. He goes out of his way to accommodate your needs. The paint shop matched the paint better than the factory paint on all the plastic pieces I had done. You might pay a little more but you won’t be disappointed. Great job.

Likely to Recommend

Repair Quality

Only problem was with receipt of parts. Not their problem.

Customer Service

My Experience

For the amount of damage that was done to my Expedition, they fixed it and it looks like nothing ever happened. It amazing how well it looks. Mickey has great customer service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Treated with professionalism and courtesy. Car was repaired quickly. Seth was knowledgeable and explained process clearly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Micky went above and beyond helping us deal with the problems from progressive. The paint and body work look great and I’m very critical of things involving our cars. I will gladly refer friends to kaizen and I will return as a customer.

Likely to Recommend

Repair Quality

Everyone I spoke with and helped me were exceptionally nice and helpful. Thank you so so much!

Customer Service

Helpful, nice, amazing people

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was done in a timely manner and went out of their way to accommodate my requests. You even get a AAA discount on top of the great service.

My Experience

Great job on fixing my car, I really appreciated it. Everyone there from phone call to talking live were very helpful.

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

This has been the best Body Shop experience I've ever dealt with. They did a great job looks good as new and they did it in a very timely manner… I would recommend this shop to all of my friends and family. they even cleaned my vehicle inside and out, which was a cool unexpected final touch.

Customer Service

My Experience

Seth McDonald was so professional, repairs done perfectly , again, thank you. Vic Schard

Likely to Recommend

Repair Quality

Pretty straight forward and upfront about the work. They worked well with the insurance inspector.

Customer Service

My Experience

My Experience

always a great experience!