Kaizen - LA Mesa
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated all the informative texts and all your staff were great to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Car was not repaired correctly I made 3 trips back speaking with David each time-had appointments and finally took it to another shop for repair of work done at Kaizen
Repair Quality - 2.0/5.0 -
Had problem with car after repair
Customer Service - 2.0/5.0 -
David was not knowledgeable about automotive information and did not follow up. Cindy and sandy were always super professional and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks to David ! Thank you so much kaizen and a special thanks to Byron!!!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your customer care was top-notch from beginning to end of the repair. Not only that, but you finish the repair significantly earlier than originally projected. If, heaven forbid, I ever have another accident, I will definitely be going to you guys!
Likely to Recommend - 5.0/5.0 -
I will definitely go to Kaizen next time I have any need to have collision damage repaired! In fact, I wish other businesses took the consumer experience to the same level that Kaizen does.
Repair Quality - 5.0/5.0 -
Everything about my experience at Kaizen Collision was great! They were highly professional, and communication was fantastic. They completed the work to my vehicle nearly a week before the stated date of completion. Not only that, but when I got the car, it had been fully cleaned inside and out, windows washed, and carpets vacuumed! And, on top of all of this, not only was the work that they finished fantastic, but they also took my repaired vehicle to my work, and returned my rental vehicle! Just fantastic service!
Customer Service - 5.0/5.0 -
The front desk staff were friendly and knowledgeable. I really appreciated how they kept me in the loop with all of the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the speed of the service and the clear and frequent communication of David Wetzel. The car seems to work fine but time will confirm it since it is fully electric with self drive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Regular updates were good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It is the best experience I have had in any repair shop over the years!
Repair Quality - 5.0/5.0 -
Dealing with Kaizen was easy and your employees are so friendly and helpful! I made the right decision in choosing you for my repairs. I am very satisfied with the repair work you did!! Thank you!
Customer Service - 5.0/5.0 -
Excellent all the way. I appreciated the text updates from Mickey!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cindy and Mickey were friendly, professional and great to work with. The job was done quickly and the results were better than I expected! Very pleased we found Kaizen, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m pleased with the customer service and the quality of communication from David about all the progress on the repairs of my vehicle. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team was amazing to deal with as usual, Mickey, David, Cindy & Sandy... Communication was on point & when done, the finished product in regards to the repairs was top notch. Dont get me started on the detail afterwards, it was amazing as the vehicle was spotless inside & outside. thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mickey is always an amazing individual to work with…