Kaizen - Lemon Grove
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were thorough on completing the repair and didn’t miss any thing that needed to be done. The employees were always friendly and helpful and answered any questions I had.
Likely to Recommend - 5.0/5.0 -
Everything came out well
Repair Quality - 5.0/5.0 -
All worked was finished earlier than predicted.
Customer Service - 5.0/5.0 -
All employees were courteous and helpful and responded to any questions I had
Returned Clean
My Experience - 5.0/5.0 -
The repair was done much faster than I feared it would. All of the employees were exceptionally nice and helpful. And, while my father's name is the main one on the policy, they listened to me, the primary driver of that car, regarding everything. But they also listened to him when he had the answers, or questions, I did not. And more was fixed than I realized would be fixed. There were issues with the door that I hadn't figured would be fixed. And they made sure that I remembered to pull everything out of the car before I left it with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were very nice and helpful. The work was done fairly quickly. Much quicker than I anticipated. They were quite understanding when informed that I would be unable to pick up my vehicle over the weekend. The entire process was quick and painless. Which was nice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing experience with such professional people!
Likely to Recommend - 5.0/5.0 -
Will recommend for sure
Repair Quality - 5.0/5.0 -
Amazing customer service and professionalism!!
Customer Service - 5.0/5.0 -
Such friendly and courteous professionals!
Returned Clean
My Experience - 5.0/5.0 -
VIN:7SAYGDEDXTF375243 Repair was not on time but I am satisfied with replacing the parts and it looks the same as before. I might have to use it to see if there’s any diff but so far so good. Tip: might have been better if you’d change it from service mode to normal for pick up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied for the second time. Great work, great staff and friendly service.
Customer Service - 5.0/5.0 -
Great staff assisted me through the process.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Thank you! 💯
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Thanks you all. Much appreciated
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new.
Customer Service - 5.0/5.0 -
Very attentive and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and always in communication with you. Thank you Kaizen
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great people to work with they did a quality job and they did it fast. I would highly recommend them.
Likely to Recommend - 4.5/5.0 -
I would totally recommend this shop to my friends or family.
Repair Quality - 4.5/5.0 -
I feel very satisfied with the work and interactions with Kaizen Collision Center! I felt that my car looked really good after the work! Thank you!
Customer Service - 5.0/5.0 -
I was treated very well and felt that I was treated with respect!
Likely to Recommend - 5.0/5.0 -
I highly recommend Kaizen Collision Center to anyone in need of top-notch auto repair services. Thank you, Shannon, and the entire Kaizen team, for an exceptional experience!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
A special shout-out goes to Shannon May, who was absolutely phenomenal. Shannon’s professionalism, clear communication, and dedication to customer satisfaction made the entire process effortless. he kept me informed every step of the way, answering all my questions with patience and ensuring the repairs were completed to the highest standard. His attention to detail and commitment to excellence truly set Kaizen apart
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work done on my car. Ivan did a gret job maintaining communication with me through the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect :)