Kaizen - Lemon Grove

4.9 (714reviews)
98%
3580 OLIVE STREET,  Lemon Grove,  CA  91945

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (714)

Likely to Recommend

Unfortunately it’s been our second time with the same vehicle. So, very likely.

Repair Quality

Customer Service

The staff went above and beyond! They gave us a possible completion time of 2 weeks and got it back literally in 4 days.

Returned Clean

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My Experience

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My Experience

You guys did a awesome job

Likely to Recommend

Repair Quality

Very satisfied with the work done on my car

Customer Service

Great employees

Returned Clean

My Experience

Me. Ivan and Ms. Jessica were a joy to work with. They were courteous as well as professional. All the best for your organization and thank you for a job well done. ☮️❤️🦋#1969

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Returned Clean

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Thank you for fixing my car

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Good job

Customer Service

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Likely to Recommend

I will definitely recommend kaizen to friends & family

Repair Quality

I have had my car repaired in other shops my car has never been fixed to my satisfaction you guys fixed it to perfection I’m very satisfied

Customer Service

Customer service is the best they answer every question I get updates on my car love it

Returned Clean

My Experience

Process was very smooth and quick. The staff were very friendly to work with and kept us updated on the process. I will definitely refer to family and friends.

My Experience

The full communication process and repair of my truck was done professionally throughout every step. I am very satisfied. Job well done.

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My Experience

Thank you for being so professional and taking care of me as always. The car is back to extraordinary thanks to your team :)

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Likely to Recommend

Would recommend to anyone in a heartbeat! Incredible care, quality, atmosphere, and people. They crafted this with intention - this group cares.

Repair Quality

The spirit and atmosphere of the team at Kaizen is amazing. It is clear that they are a collective team that genuinely cares and continues to cultivate thoughtfulness. I find that as much as those qualities pour into us, their customer, it’s more important to be ghat for them. I was grateful for this team. Everyone there was so great to work with from start to finish. The quality of their work reflects the same!

Customer Service

Amazing, great people who genuinely cared.

Returned Clean

My Experience

Communication was over the top. I always knew what was going on with my car and when to expect completion. Car came back perfect and clean.

Likely to Recommend

Already have

Repair Quality

Repair looks great, all is working. Car came back sparkling clean.

Customer Service

Constant communication about completion. Very satisfied with everyone I was in contact with.

Returned Clean

My Experience

Working with the folks at Kaizen was great! They finished the job on time and with excellent workmanship. I especially liked the excellent communication they kept with me while repairs were underway. I’ll be glad to refer other Tesla owners to Kaizen if they need repairs. Hopefully I won’t need any more body work in the future but I will be back if I do. A special thanks to Shannon who oversaw the repair work!!