Kaizen - Lemon Grove

4.9 (712reviews)
98%
3580 OLIVE STREET,  Lemon Grove,  CA  91945

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (712)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Kaizen has continued to provide the best service by far. Great staff. Great Business.

Customer Service

Returned Clean

Likely to Recommend

Of course

Repair Quality

There is a person in the Lemon Grove location, he has a excellent customer service he help me a lot, his name is Ivan Peña.

Customer Service

AAAA+++

Returned Clean

Likely to Recommend

This is my new shop for body work!

Repair Quality

Great to work with Ivan! Very easy to talk with, and helped through all the steps! Great pricing also-

Customer Service

It came out perfect as it was before. Color matched and all!

Likely to Recommend

Repair Quality

Thank you for taking care of our vehicle. The repair was completed faster than expected. We are completely satisfied with the repair.

Customer Service

Great customer service and the communication was great. Very easy to deal with.

Likely to Recommend

Repair Quality

Very nice people and the updates were excellent.

Customer Service

Likely to Recommend

Repair Quality

My daughter and I had a great experience, the only thing we had a real issue with is that your parking lot is so small. Thank you

Customer Service

My daughter and I had a great experience, the only thing we had a real issue with is that your parking lot is so small. Thank you

Returned Clean

Likely to Recommend

Repair Quality

Always an incredibly responsive team! We had one misunderstanding on work and they addressed it immediately. Highest level of customer service I have ever experienced, especially at a collision center.

Customer Service

Best around!

Returned Clean

My Experience

Ivan was amazing, kind & very supportive! I will tell anyone I know to work with him! Sincerely grateful! Thank you! Elizabeth Cahill

Likely to Recommend

Repair Quality

Ivan was amazing! Because of his kindness, professionalism & excellent work with service, I will recommend him & your organization to anyone who needs work done! Sincerely, Elizabeth Cahill

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service. Fast repair work and excellent repair work to customer’s satisfaction.

Customer Service

Returned Clean

My Experience

Amazing customer service, even better car work. 10/10 recommend

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Ivan was communicative and very helpful!

Returned Clean

My Experience

Jessica the receptionist had great customer service. Ivan did a wonderful job by updating me on my vehicle’s exterior damage. We did the walk through of my vehicle. I was amazed with the paint job they did, my car was like brand new again. I appreciate the painter’s for performing an excellent job on the repairs, plus paint job. Thank you team for your outstanding work.

Likely to Recommend

Repair Quality

They did an excellent job with communicating about the repairs. Made sure to send updates often.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ivan was very helpful. My car was fixed in a timely manner.

Customer Service

Likely to Recommend

Repair Quality

Excellent communication with Jessica and Ivan. The car looks perfect.100% satisfied..

Customer Service

Returned Clean

My Experience

The repair is very complete, very good work and attention

Likely to Recommend

Repair Quality

They treated us as friends, making an unpleasant situation much more tolerable.

Customer Service

My Experience

Good crew here Fast turn around & top notch repair! Very happy w the quality of work