Kaizen - Lemon Grove
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the results and I thought they were very personal and professional I would definitely recommend them to anyone looking for good repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I pleasantly surprised the car looked brand new when I came to pick it up.
Customer Service - 5.0/5.0 -
I was pleasantly surprised about the customer service I received from Ivan. He is very knowledgeable. Ivan kept me up to date on the step by step process on how my wife's cars was being repaired.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ivan was awesome! Always kept me I. The loop every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they took care of my repairs in a fast time that I needed and they did an excellent job, I will definitely be back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would
Repair Quality - 5.0/5.0 -
Very nice people
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Quote was wrong, pushed back three times. Left vehicle completely covered in dust on the inside
Likely to Recommend - 0.5/5.0 -
Horrible, in every way, except the receptionist
Repair Quality - 0.5/5.0 -
They scratched my paint in various places, scratched my rear tail light and left dust all on the inside of my vehicle. Had my car for over a month and pushed back completion numerous times. It was a horrifying experience
Customer Service - 0.5/5.0 -
Same as last time
Returned Clean
My Experience - 5.0/5.0 -
Great communication and service from the start. Car was finished three days ahead of schedule too, which was greatly appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with the work done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The folks at Kaizen do excellent work. They did a wonderful job of keeping me updated on the status of the repair on my vehicle. Professional, courteous and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
first rate service. Excellant work, great communication. Regular updates and status reports were very much appreciated. Especially appreciated Shannon and Jessica
Customer Service - 5.0/5.0 -
Outstanding customer service. Great communication. Much appreciated updates and status reports
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of service from the car repairs to the service of employees is TOP NOTCH. This place is exceptional with Teslas! Cannot say enough great things about them! Big shout out to Dan, Shannon and Paul for taking great care of me and my car!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ivan provided an excellent customer service by keeping me posted on the current status of car repairs.
My Experience - 5.0/5.0 -
Absolutely love this shop. Shannon is always so friendly, outgoing and professional! Highly recommend this shop:)
Likely to Recommend - 5.0/5.0 -
Amazing customer service! Shannon is the best
Repair Quality - 5.0/5.0 -
Such great staff and job well done