Kaizen - Lemon Grove
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car came out better than I expected. Ivan did an excellent job on my car and I really appreciate it. Jessica in the front office was prompt, professional , and went above and beyond to assist:
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ivan did an amazing job on the vehicle. I would recommend his services over and over to family and colleagues. Jessica in the front office was caring, professional, and went above and beyond to assist. The entire experience was great.
Customer Service - 5.0/5.0 -
Ivan did an amazing job on the vehicle. I would recommend his services over and over to family and colleagues. Jessica in the front office was caring, professional, and went above and beyond to assist. The entire experience was great.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended my father and his repair is underway.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll never go anywhere else if I can help it.
Repair Quality - 5.0/5.0 -
From the first interaction with Jessica all the way to my final interaction with Shannon, Kaizen is the best. Best collision shop experience, professional, polite, clear and up front from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Collision damage was fixed but also damaged a chunk of my rear bumper paint. Manager refused to fix it claiming the paint was not prep the right way. I do not recommend this shop.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent detail of the car paint blended real good detailing and washed after they finish courteous great place.
Customer Service - 5.0/5.0 -
it was great
My Experience - 5.0/5.0 -
I was really surprised at seeing my car at how perfect it looked, I was so happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks like a new car!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience with Ivan he was very helpful. I’m a single mom and he went above and beyond
Customer Service - 5.0/5.0 -
Once again Ivan was very helpful And did a great job even when my insurance was being difficult he took care of it
Returned Clean
My Experience - 0.0/5.0 -
The car looks great! However, I asked to do some detailing done and it wasn’t done. I am thankful for the paint they gave me, but I asked them to please do it. Also, my car’s arm rest and front seats had paint from touching. I would have liked for it to be cleaned before I picked it up. Lastly, the driver side of the bumper feels a bit rough. I might need to take it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love it!
Customer Service - 5.0/5.0 -
Very helpful
My Experience - 5.0/5.0 -
Ivan and his team went above and beyond repairs. They made the entire repair process from beging to end seamless with updates throughout. Their estimated time to completion of repairs was dead on. The repairs performed looked the truck came off the show room floor. A thank you does not seem like enough. There is no doubt that I made the right decision by choosing their repair shop. These guys know their stuff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic communication w updates was very much appreciated
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
My hood decals on backorder from manufacturer (not their fault), however there are big paint chunks in the hood and the frame for the windshield where the damage was meant to be fixed, some sort of sticky stuff (glue) all over my bumper that didn't have any damage from the accident it was there to be fixed from. Overall appreciate the people and the service but the workmanship was subpar. They left a turn signal light bulb and a patch wrapper in my center console which was annoying and troublesome.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love the service and the employees were very pleasant and helpful