Kaizen - Lemon Grove

4.9 (704reviews)
98%
3580 OLIVE STREET,  Lemon Grove,  CA  91945

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (704)

Likely to Recommend

Repair Quality

So far good

Customer Service

Pedro Navarro was very informative and very professional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Pedro was amazing to work with. From start to end he was always giving us updates on the car. He even made the process a bit quicker than first expected! Cannot say nothing but great things about this shop. They are extremely lucky to have Pedro as front manager here! Thank you again Pedro ! You are amazing! - Jose & Martha Zermeno

Repair Quality

Pedro was amazing to work with. From start to end he was always giving us updates on the car. He even made the process a bit quicker than first expected! Cannot say nothing but great things about this shop. They are extremely lucky to have Pedro as front manager here! Thank you again Pedro ! You are amazing! - Jose & Martha Zermeno

Customer Service

Pedro was amazing to work with. From start to end he was always giving us updates on the car. He even made the process a bit quicker than first expected! Cannot say nothing but great things about this shop. They are extremely lucky to have Pedro as front manager here! Thank you again Pedro ! You are amazing! - Jose & Martha Zermeno

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Pedro was extremely helpful & easy to get in contact with! My car looks brand new & I’ll definitely be recommending Kaizen Lemon Grove in the future.

Customer Service

Pedro was great to work with!

Returned Clean

Likely to Recommend

Repair Quality

Top notch. Pedro was outstanding. Superb work great customer service. Nothing more to say.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and great communication

Customer Service

My Experience

You guyz ROCK! Thank you for putting her back together again!

Likely to Recommend

Repair Quality

My car looked fantastic when I picked it up!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was very well done. customer service excellence

Customer Service

All office staff were friendly. Pedro was great

Likely to Recommend

Repair Quality

Shannon was great with communicating everything that needed to be done and following up when he said he would. Sam at the front desk was also knowledgeable and friendly.

Customer Service

Shannon and Sam were great and prompt to follow up.

Likely to Recommend

Repair Quality

So happy...looking sp good. Thank you vsry much.

Customer Service

Very satisfied, excellent repair and customer service. Thank you very much

Returned Clean

Likely to Recommend

The shop did a great job. Overall, I was hoping our vehicle would be done faster but I do understand that we needed parts and that takes longer than expected. I just wish overall that it didn't take over a month to repair and get us back on the road.

Repair Quality

Customer Service

Shannon was great and always gave us updates on the vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Shannon is a great service advisor. He over delivered on service. Helped me and my situation out, while making my car look fantastic!

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Likely to Recommend

Repair Quality

My car repair looks great and was done on time!

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Shannon , Sam and the rest of the team were great! Fast turnover rate and great customer service !

Customer Service

Returned Clean