Kaizen - Lemon Grove
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
God forbid they need them but I would highly recommend
Repair Quality - 5.0/5.0 -
Great job 👏
Customer Service - 5.0/5.0 -
Knowledgeable 🤓
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Everyone was polite and helpful
Returned Clean
My Experience - 5.0/5.0 -
Just super friendly service all the way around. I really appreciated the hat from Shannon - he and Sam are who I delt with from the beginning. Only thing I would say was that the texting to my phone number was a little too casual in the style and should have been written a bit with more a business tone. That’s really not that big of a deal! I just didn’t know who was writing me and it seemed a bit off.
Likely to Recommend - 4.5/5.0 -
In-house work was performed as promised. Would recommend Kaizen depending on type of work needed. Great body and paint work
Repair Quality - 4.5/5.0 -
Third party vendor was a challenge
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shannon was great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent Service.
Repair Quality - 5.0/5.0 -
Professionalism.
Customer Service - 5.0/5.0 -
Professionalism.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
I had to call to follow up to receive the quote. No call one called to give a status on the repairs. I had to call. Had vehicle 3+ weeks. No calls. When I called the person I spoke with stated they had just received the parts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and professional. Job completed early and done well.
Customer Service - 5.0/5.0 -
Great communication and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Hi. I didnt to get front side 3 parts yet. They said they will call me when they get the parts but still waitting. They said they will order ３parts. Also My AC is not cold after the accident. Before the accident My AC was everything ok but now BAD. I ask my insurance for keizen need fix AC they said i have to do Diagnostics first. How much is cost Diagnostics if i have to do it?? I still think that the ac compressor broke because of the accident. Please do your research for that. Please.
Customer Service - 1.0/5.0 -
I am not satisfied because the repair has not been completed yet.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was great and very responsive. I was able to get my Tesla Model Y seen within a few days of the initial contact and the shop completed the task within a week. The results was great and would highly recommend this shop in the future.