Kaizen - Lemon Grove
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Great customer service and my car looks great!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Customer service was awesome, timeline not so much, but can’t complain. The whole vehicle being cleaned upon return was a nice touch. The front bumper was taken off and repainted, but there was a part on the left side of the bumper that wasn’t smoothed out and left a line of pits when painted over where the damage was originally done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work by Kaizen Lemon Grove. My car looks almost brand new.
Customer Service - 5.0/5.0 -
Very nice people that's working in the front desk.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
End result was excellent couldn't ask for more
Customer Service - 4.0/5.0 -
Wasn't so happy with Lisa. Almost went to another shop. Once she was gone though it was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just got car but Shannon was awesome and the communication and transparency was perfect
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Amazing customer service experience! Excellent in every way! The car was professionally restores to showroom condition in under the time promised. I have left an excellent review for Kaizen with Tesla as well!
Customer Service - 5.0/5.0 -
Shannon was exemplary in every way
Returned Clean
My Experience - 5.0/5.0 -
Muy buen servicio gracias
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been a proud and satisfied customer for well over 25 years now.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Customer service from the start up to the completion of my car. My car was finished one week earlier from the planned completion. Great job guys!
Likely to Recommend - 5.0/5.0 -
I will gladly recommend this shop to my friends and family.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Service at this facility is good overall, but it is located at a busy, awkward intersection, the parking is very limited, and the waiting area is not the most comfortable. Despite these issues, we would recommend it to someone we know.
Repair Quality - 4.5/5.0 -
The repair quality isn't perfect but looks very good overall.
Customer Service - 5.0/5.0 -
The Kaizen team did an excellent job taking phone calls, communicating with us and answering questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job car look nice
Customer Service - 5.0/5.0 -
Customer service was great u keep me inform on ever thing that was done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Kaizen did a good job on my repairs with friendly customer service. But unplugged my dash camera. Which I find a little suspicious, especially considering my only repair was my rear bumper so the cords were not in the way. Also, was told my car was done Friday but wasn’t actually done until Monday. Other than that I would recommend Kaizen to another customer.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and great work. Was so happy they had everything, parts and paint for my Tesla Model Y and were able to finish within a week. Was given updates and they even washed and waxed it for pick up. Would go here again in the future if the need is there.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with the repair of my car. The repair was done on time as estimated. My car was nicely washed and the inside is cleaned. Thank you Kaizen staff! Well done!
Likely to Recommend - 5.0/5.0 -
I will definitely recommend the shop to friends and family.
Repair Quality - 5.0/5.0 -
Thank you! Your team did an awesome job on my car. I will definitely give referrals. Keep up the good work!
Customer Service - 5.0/5.0 -
Yes, I am a very happy customer!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Multiple commits for completion due to supplier issues. Good communication but did not get the car back until a week after original finish date