Kaizen - Lemon Grove

4.9 (703reviews)
98%
3580 OLIVE STREET,  Lemon Grove,  CA  91945

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (703)

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Most definitely

Repair Quality

Great job

Customer Service

Wonderful job

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Repair Quality

Excellent Just took a little longer than I hoped

Customer Service

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Repair Quality

They were very good at there craft. I would recommend 10/10

Customer Service

Great service

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Repair Quality

The people there were really nice and knowledgeable , very friendly and understanding. Supper happy with service and how fast my car was done( on the day they expect to. )

Customer Service

Returned Clean

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Highly

Repair Quality

Quality of work is excellent

Customer Service

Timely manner date estimate of repairs

Returned Clean

My Experience

People were more than kind.Workmanship so far is Great.Shannon and Sam were especially kind.

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I would recommend it absolutely

Repair Quality

They were excellent beautiful job

Customer Service

Excellent

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Likely to Recommend

This was our second time taking a car to Kaizen. And we would definitely do it again if needed.

Repair Quality

The repair was done beautifully. I can’t tell where it was damaged.

Customer Service

Linda was amazing. She was courteous and helpful throughout the process.

Returned Clean

My Experience

It took a little longer than I had hoped, but don't feel that was the fault of Kaizen. Truck looks great!

Likely to Recommend

Repair Quality

All went well, It took longer for repairs than I had hoped.

Customer Service

A few communication gaps, but overall great service

My Experience

Super fast & on time. Engine light is still on, but I think it’s because of them doing something with the battery. Otherwise they the real deal, I can’t remember the names but the older hispanic male was hella cool & keeping me up to date, also the desk worker with glasses could be be latin/Philippine mix she was super cool as well & setup me up with the rental! Keep them 2!!!!!

Likely to Recommend

Repair Quality

service was great!!!! check engine light is still on though, don't know if that was from something being done with the battery or replacing parts.

Customer Service

the lady that helped me looked Latin or possibly Filipino, but she was great & helped a lot

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Receptionist was a bit inattentive. Estimator was supet

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My Experience

Everyone was so pleasant and kindly answered my never ending questions. Rick was very personable and made me feel comfortable that my car was in good hands.

My Experience

They communicated well from start to finish and even washed my car. I’m happy !!!! Thank you very much