Kaizen - Lemon Grove

4.9 (704reviews)
98%
3580 OLIVE STREET,  Lemon Grove,  CA  91945

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (704)

My Experience

I appreciate Ivan taking care of me from dropping off my car to delivering a finished job. This was my 3rd experience with kaizen because you do outstanding work!

Likely to Recommend

This is my 3rd time working with Kaizen. Lemon Grove does excellent work!

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. They made this process easy, during a very chaotic time of my life, so thank you.

My Experience

Great customer service!! I couldn’t be more satisfied with the experience! Staff was friendly, professional and took the time to clearly explain what was going on with my vehicle!

Likely to Recommend

Repair Quality

I'm very satisfied with the overall service of Kaizen Collision Center. The whole staff are friendly, accommodating, and very customer-oriented professionals.

Customer Service

Likely to Recommend

Repair Quality

They said insurance will only pay for after market parts, resulting in the parts not attached properly. It is already coming off as we speak.

Customer Service

He was thorough in explaining why the parts do not fix properly, but there isnt anything he can do about it.

Returned Clean

My Experience

My Experience

KAIZEN scheduled release of my car then end of March; I needed the car day before the 31. Kaizen was able to deliver. They are thorough and the car looked like it just came out the dealer's lot. Thank Kaizen staff!!!

Likely to Recommend

For sure I will recommend this places to all my friends

Repair Quality

Excellent and knowledgeable service

Customer Service

Jessica and Ivan were excellent and explained every detail on what to expect from my repair…. Thank you for your service

Returned Clean

Likely to Recommend

Good work

Repair Quality

Thank you for you professionalism and speedy work , appreciate the lifetime warranty

Customer Service

Customer service excellent

Returned Clean

My Experience

Very happy with the service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ivan and the kaizen team were all really knowledgeable and experienced. The job in my car was implacable.

Customer Service

Returned Clean

Likely to Recommend

If you are in a collision, please seek out Kaizen. The service and customer service cannot be beat.

Repair Quality

If I could go any higher than 10. Absolutely fantastic customer service

Customer Service

The entire staff at Kaizen is absolutely top notch. Giving updates the entire way. Always willing to speak with you if you have questions

Returned Clean

My Experience

Amazing team amazing job fast repair highly satisfied with the service !

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Cajun collision center did a very professional job on my car repairing the front right portion of the fender and other needed areas of my car. Everything looks brand new and the services that Krazen auto Repair or exceptional. Thanks for the friendly service and an exceptional job well done 👍 John

Likely to Recommend

Repair Quality

The repairs were completed with 100% satisfaction in functionality and beauty. Service was extremely courteous even to the guest coffee. I highly recommend Kaizen of Lemon Grove :)

Customer Service

Very courteous and professional

Likely to Recommend

Repair Quality

Did a good job

Customer Service

Keep update every day

Likely to Recommend

Repair Quality

Great communication skills, willing to assist and professional with their touch of expertise on the job!

Customer Service

Great communication skills, willing to assist and professional with their touch of expertise on the job!

Returned Clean

My Experience

Great work! Good quality.