Kaizen - Lemon Grove
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication skills, willing to assist and professional with their touch of expertise on the job!
Customer Service - 5.0/5.0 -
Great communication skills, willing to assist and professional with their touch of expertise on the job!
Returned Clean
My Experience - 5.0/5.0 -
Great work! Good quality.
My Experience - 5.0/5.0 -
Ivan and Jessica were a pleasure to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked better than before. I gotten a lot of compliments on the looks of it from the bumper where it was wrecked. kaizen was responsive, reliable and fast easy service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service from the first contact with Jessica all through everyone I spoke to. Repair was done earlier than estimated. Problem fixed and I'm very happy! I will certainly return should I have other issues.
Likely to Recommend - 5.0/5.0 -
The staff was awesome
Repair Quality - 5.0/5.0 -
Thank you for finding the part. I know it was difficult but I appreciate you all getting my truck back on the road.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Happy experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you got the quickness
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was disappointed in not receiving an estimate for damages prior to pick up
Returned Clean
My Experience - 5.0/5.0 -
Great communication and efficient service! I’d use Kaizen Lemon Grove again if needed.
My Experience - 5.0/5.0 -
5 stars!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I do not make recommendations on things like this.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pretty impressed, professional, courteous, punctual
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My car Took almost a month to finished. Then i picked up my car with one of the seat belt at the back seat were left off uninstalled. My point is i waited for along time to get my car fixed they should be doubling their inspection to make sure everything is fixed and installed before they hand out the car to the owner. This would prevent the headache of the owner.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great and timely work on time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good experience.
Repair Quality - 5.0/5.0 -
From start to finish Jessica (Office Mánager) and Ivan (Service Advisor) took good care of the vehicle and me. Kaizen employees were honest and reasonable (no gouging) with outstanding customer service! Jessica and Ivan kept me updated. They coordinated with rental car shop. Very pleasant and personable. Thank you Kaizen for going the extra mile!
Customer Service - 5.0/5.0 -
Reasonable to work with and practical solutions. Because I was traveling I had a hiccup in timing. Kaizen went above & beyond to keep the car protected over the weekend before my return. The body shop did a beautiful job. Their work has a lifetime warranty. Very well run operation.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you Ivan, you were so professional, and the job was done perfect!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
GOOD JOB
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Kaizen center did a great job, especially with keeping me informed on their progress daily