Kaizen - Lemon Grove

4.9 (706reviews)
98%
3580 OLIVE STREET,  Lemon Grove,  CA  91945

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (706)

My Experience

Very professional team. I love the text updates and how fast they work. I received the car much earlier. Very friendly staff as well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

He is god send to us if there is 11 ivan is 12 He fix my car My first meeting him my head is foggy due to strong impact I could not see him well that 2-2-26 my car is in good hands and my doctors in Kaiser are very good to me rest assured ill send his kind and goodness to consumers

Likely to Recommend

He is 11

Repair Quality

He is in eleven for me and rest assured I will spread the god good grace word about his company imagine 6 rear suspension and rear bumper thank you I’m not well but you are strong support Ivan preparing for my procedure next month

Customer Service

Ivan is 11 I’ll repeated again Bless

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Customer Service

My Experience

Ivan and his team were amazing to work with given the circumstances. I would highly recommend Kaizen Lemon Grove to family and friends.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you so much for making us feel heard and seen and taken care of. Appreciate you guys.

Customer Service

Returned Clean

My Experience

Daily updates were great.

Likely to Recommend

Very clean

Repair Quality

Great job

Customer Service

communication excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone I dealt with was knowledgeable, professional, and courteous. As I told Shannon… it was a great experience although Hope to not have to visit again. TRUE CUSTOMER SERVICE which is hard to find these days

Likely to Recommend

Repair Quality

Awesome experience!

Customer Service

Returned Clean

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Repair Quality

The employees at this body shop are very friendly and helpful and they resolve all your issues and concerns. Great place thank you.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Shannon and team provided great communication and support during this process.

Customer Service

Always has been genuinely a great experience.

Returned Clean

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Repair Quality

Very good

Customer Service

Very good friendly and helpful

Returned Clean

My Experience

Every thing went on smooth. The staff greeted right on time, did the job excellently and delivered right on time. This had never happened to me elsewhere in my past decades of experience

Likely to Recommend

Repair Quality

Communicated well. Delivered on time. Fix was excellent. Highly recommend

Customer Service

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Repair Quality

Shannon was very commutative during the whole process. Kept me informed from the beginning to the end of the process. Also, they did a great job repairing my wife’s SUV.

Customer Service

They took care of me as soon as I walked through the door. I knew we made the right choice to go with Kaizen.

Returned Clean

My Experience

Shannon, Albert, Jessica and the rest of the team were professional, communicative, and a pleasure to work with. They were prompt and efficient. Definitely would recommend and even seek them out privately. They made working with the insurance company easy as well. The car looks and feels like new!

Likely to Recommend

Repair Quality

Ivan's communication was great

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Great job.

Customer Service

Very happy

Returned Clean

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Customer Service