Kaizen - Lemon Grove

4.9 (712reviews)
98%
3580 OLIVE STREET,  Lemon Grove,  CA  91945

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (712)

My Experience

The progress emails were helpful

My Experience

Excellent service and workmanship. Couldn’t expect better. Ivan was wonderful.

Likely to Recommend

Repair Quality

Best experience with a shop. Ivan and team did a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Although it took longer than expected due to insurance stalemates, I highly recommend Kaizen to anyone who needs autobody work.

Repair Quality

Excellent customer service!

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service all around!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m afraid to say, you have a customer for life! The process was seamless. The result was like new!

Customer Service

The three people who helped me, Jessica, Ivan, and Andrew could not have been more courteous or helpful. Ivan, the owner, put me at ease the moment we met. Jessica kept me updated on the progress of the work, and Andrew walked me through the final inspection to be sure I was satisfied with the quality.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great service very friendly

Returned Clean

My Experience

You didn't give me an estimate before doing the work. This is completely UNACCEPTABLE! One person told me on Wednesday that once the parts arrived later this week, they will call me to discuss but somehow it was all done on Friday with a price that we never agreed upon. I have a hard time trusting that the amount I paid (right at the deductible limit) was fair.

Likely to Recommend

Repair Quality

Great people and good communication

Customer Service

See previous comment

Returned Clean

My Experience

Customer service was excellent, communication was great and work was completed ahead of schedule.

My Experience

Competent employes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Please review pictures because the damage on the back bumper was NOT there when we dropped the car off last Wed. 10/22/25. When I noted it as I picked up the car today, 11/04/25 I was told that it was there but upon confirming with my daughter it's not so. I also don't remember seeing it prior to the car drop off. I'm sorry but please kindly look into this.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The staff was friendly and efficient. I am considering taking another one of my vehicles in to get some work done.

Repair Quality

The entire process was smooth. I was contacted periodically with updates, and the work was done on time.

Customer Service

Jessica was constantly in contact to make sure I received excellent service.

Returned Clean

Likely to Recommend

Repair Quality

Repair went smoothly and it looks brand new

Customer Service

Very friendly, helpful, and professional

Returned Clean

Likely to Recommend

Repair Quality

Communicative and excellent repair work

Customer Service

Was kept updated as the process was underway, very happy with the staff going above and beyond to ensure the best outcome