Kaizen - Lompoc

4.9 (1,491reviews)
99%
501 N 8th St,  Lompoc,  CA  93436

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Scion
Toyota

Reviews (1,491)

Likely to Recommend

Repair Quality

Customer Service

My Experience

We interacted with Alex and he was such a pleasure to work with during the repair of our BMW. He was more informative than our insurance company. The car was fixed in short order and looks great upon completion.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It's kind of a classy place, professional, friendly people. I was only without my car for 3 hours. After the paint matching was done, they ordered my new bumper, then painted it. Three days later I drove there, left my car, was given a ride home, then about 3 hours later received a text that my car was ready. It was then delivered to my carport space by Bernie and Alex, washed and vacuumed. Excellent service, excellent people. No hassle. The new bumper on my silver Honda looks fantastic.

My Experience

Very friendly. Kept me up dated daily on there progress. Very satisfied with the work they did.

Likely to Recommend

Repair Quality

Very friendly. Kepted me up dated daily on the progress. Truck looked great. They even washed it!! Who does that?

Customer Service

Returned Clean

My Experience

Super friendly staff and I appreciate the wash and detailing on top of restoring my car.

Likely to Recommend

Repair Quality

Customer Service

Very responsive to my questions

My Experience

News excellent little everything with me and took care of the problem thanks

My Experience

Everyone was completely great throughout my entire experience.

Likely to Recommend

Repair Quality

Everything looks great. Communication was great throughout the process.

Customer Service

Likely to Recommend

Repair Quality

Truck looks great. Noticed wind tint got a lil scratch in tint. No biggie

Customer Service

Returned Clean

My Experience

I love that you can’t even tell that it was ever repaired or had been in an accident. Excellent job. I will recommend you to my friends and family. Thank you again for great job.

Likely to Recommend

most definitely

Repair Quality

very satisfied

Customer Service

very friendly

Returned Clean

My Experience

The best on central coast thank you

Likely to Recommend

Repair Quality

The best!

Customer Service

Perfect and caring

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm very happy with the work that was done. My first experience there was very positive and I would recommend to others and return myself. Thank you so much!

Likely to Recommend

Highly recommend

Repair Quality

I am very happy with the service we received and the repair looks like the damage was never there..

Customer Service

We received very professional, respectful and friendly service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and work. Everything was handled perfectly professionally!

Likely to Recommend

Repair Quality

They did a great job. Totally satisfied with the work and looks new again.

Customer Service

My Experience

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My Experience

Muy limpio el trabajo y muy puntuales,, 5 estrellas

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They always do a good job taking care of my cars.I would recommend your shop

Customer Service

Alex.\nKept me informed and up to date and everything was exactly as he promised

Likely to Recommend

Repair Quality

Great job!

Customer Service

Great staff!

Returned Clean

My Experience

Very helpful through the whole process. Excellent service and repairs were done sooner than expected. Very happy with the amazing service!!

Likely to Recommend

Repair Quality

Looks better than before!

Customer Service

Very nice and helpful!!

Returned Clean