Kaizen - Lompoc

5.0 (1,464reviews)
99%
501 N 8th St,  Lompoc,  CA  93436

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Scion
Toyota

Reviews (1,464)

My Experience

Great job on my truck Thank you

Likely to Recommend

Repair Quality

Took care of warranty paint problem from prior shop gave it to me at there cost Thank you Kaizen Auto Body will be using again if needed

Customer Service

Took care of warranty paint problem from prior shop gave it to me at there cost Thank you Kaizen Auto Body will be using again if needed

Returned Clean

My Experience

The whole process was seamless. All employees were nothing less than premium service with me. My car was done 3 days early and they came and picked me up so I could get my car back before the weekend. I love the text communication with each stage my car was at. My car looked great when I got it. Washed and cleaned (even my mats!). Best service I’ve had in a long time. Highly recommend them.

My Experience

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Repair Quality

Customer Service

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Repair Quality

This Collision shop was from start to finish the best place I've ever been for any kind of car repair. The staff were so inviting and easy going and beyond accommodating. Even when making the initial appt and arranging rental pick up /drop off was effortless because of Martha Rodriguez(Office Manager). The Estimator Alex Manzo was so helpful in his suggestions on what to do and I was able to get so much more work done w my deductible which ended up with me saving a huge amount of money with his assistance. The shuttle driver to enterprise was very friendly as well. Thank you so much!

Customer Service

Martha Rodriguez and Alex Manzo are amazing!

Returned Clean

My Experience

My 2004 Mazda Rx8 is lightning yellow, a unique color. Kaizen did a flawless color match on their flawless door and fender repair. I am the original owner of this classic car and look forward to keeping it in this beautiful condition for another 20 years.

My Experience

Great customer service, quality work in a timely fashion

Likely to Recommend

Repair Quality

Great work, professional and friendly. I highly recommend them.

Customer Service

Returned Clean

My Experience

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Customer Service

Im so impressed with the results thank you

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Team was friendly and helpful.

My Experience

Very happy with getting such fast service and making the time short to get an appointment to come in. Your work is beautiful and the bonus car wash. 😎Linda Wollett.

Likely to Recommend

Repair Quality

Very satisfied. From the office to the guys in back. Awesome work and service. Thank you.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great communication and the car looks like nothing ever happened. Very happy with my experience at this shop.

Customer Service

Returned Clean

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My car was returned very washed and clean

Repair Quality

Excellent communications, organized and helpful with getting back and forth. Repair job very good.

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