Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional Service.
Customer Service - 5.0/5.0 -
True Professionals
Returned Clean
My Experience - 5.0/5.0 -
Pre accident condition excellent service Good job guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service repairs were as expected pre accident condition could not ask for anymore. Completed when promised 10 overall
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Just time line, not your fault. You answered my questions. Thank you again.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very fair price and job very well done 👍
Likely to Recommend - 5.0/5.0 -
Very pleased with everything.
Repair Quality - 5.0/5.0 -
Great job 👍
Customer Service - 5.0/5.0 -
Martha is very personable
Returned Clean
My Experience - 5.0/5.0 -
The two drivers that drove to and from the shop were most courteous and excellent conversationist. Every was great only one hiccup on this old lady's part. The steering wheel needed to be adjusted back for my size. Fortunately, my gardener knew what to do. Many thanks for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was fine.
Customer Service - 5.0/5.0 -
Especially appreciated Martha the receptionist and the drivers
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased with this body shop.
Repair Quality - 5.0/5.0 -
Great price for great service! Car came out beautifully.
Customer Service - 5.0/5.0 -
Very kind people, interested in customer’s happiness.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Quick repair on vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did an outstanding job. Thank you so much for getting my truck back to being brand new looks fantastic. Happy holidays to you and your families.
Likely to Recommend - 5.0/5.0 -
I will recommend to family and friends!
Repair Quality - 5.0/5.0 -
Very helpful! My car looks new again! I truly recommend Kaizen!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and payed attention to all details , they also cleaned out my car a little which was a great surprise
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Alex is awesome thank you for helping us with our experience we always come here
Returned Clean
My Experience - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Satisfied
My Experience - 5.0/5.0 -
The work was excellent. The service was outstanding. The communication was highly professional and exemplary. I have to say the only good thing about my accident was Kaizan Collision fixing my car again. Thank you again for the outstanding work.