Kaizen - Lompoc

4.9 (1,492reviews)
99%
501 N 8th St,  Lompoc,  CA  93436

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Scion
Toyota

Reviews (1,492)

My Experience

Very happy with getting such fast service and making the time short to get an appointment to come in. Your work is beautiful and the bonus car wash. 😎Linda Wollett.

Likely to Recommend

Repair Quality

Very satisfied. From the office to the guys in back. Awesome work and service. Thank you.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Great communication and the car looks like nothing ever happened. Very happy with my experience at this shop.

Customer Service

Returned Clean

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My car was returned very washed and clean

Repair Quality

Excellent communications, organized and helpful with getting back and forth. Repair job very good.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Exceptional Service.

Customer Service

True Professionals

Returned Clean

My Experience

Pre accident condition excellent service Good job guys

Likely to Recommend

Repair Quality

Excellent service repairs were as expected pre accident condition could not ask for anymore. Completed when promised 10 overall

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Just time line, not your fault. You answered my questions. Thank you again.

Customer Service

My Experience

Very fair price and job very well done 👍

Likely to Recommend

Very pleased with everything.

Repair Quality

Great job 👍

Customer Service

Martha is very personable

Returned Clean

My Experience

The two drivers that drove to and from the shop were most courteous and excellent conversationist. Every was great only one hiccup on this old lady's part. The steering wheel needed to be adjusted back for my size. Fortunately, my gardener knew what to do. Many thanks for a job well done.

Likely to Recommend

Repair Quality

Everything was fine.

Customer Service

Especially appreciated Martha the receptionist and the drivers

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Very pleased with this body shop.

Repair Quality

Great price for great service! Car came out beautifully.

Customer Service

Very kind people, interested in customer’s happiness.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great customer service. Quick repair on vehicle.

Customer Service