Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
It’s nice looks almost brand new. When I got my car back it had a lot of ants in it going through the door panel and it took me ac couple days to get rid of them I don’t know where my car was stored but somewhere around a lot of ants. Also my passenger side door rubber seal wasn’t fully out back on
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was friendly, fast, and highly accurate.
My Experience - 5.0/5.0 -
Always a great job and very good people in Lompoc
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great!
My Experience - 5.0/5.0 -
They were very professional and quick to help me with my vehicle! I’d like to personally thank Alex who helped me out and keep me informed with any changes needed to be done with the car, very informative and professional! Great communication as well!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love how my car came out.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional! They gave me a ride to pick up my rental and helped return it as well!
Customer Service - 5.0/5.0 -
Kept me updated and were very professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best body shop ever
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Martha was very helpful and gave us constant updates through the whole process. She even dealt with the rental car company when there was an unexpected delay waiting on a replacement part.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the excellent service and the high professionalism of all the staff. A thorough estimate, a diagram of the parts, and prompt work are noteworthy. I appreciate your daily email updates.
Likely to Recommend - 5.0/5.0 -
I can recommend your service with confidence.
Repair Quality - 5.0/5.0 -
Thank you for the detailed service. The car looks awesome.
Customer Service - 5.0/5.0 -
Excellent customer service from every staff member!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very happy and would return if necessary.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No complaints.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome employees explain everything detail to detail thank you kaizen
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional explain everything detail to detail
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service clear pricing
Customer Service - 5.0/5.0 -
repairs were done before deadline charged as quoted great customer service Alex