Kaizen - Northglenn East

4.9 (1,224reviews)

97%

(720) 541-7697

10555 Irma Drive, Northglenn, CO 80233

97%

10555 Irma Drive
Northglenn, CO 80233

Get Directions Website Email

About Kaizen - Northglenn East

10555 Irma Drive
Northglenn, CO 80233

Get Directions Website Email

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,224)

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1,037 Customers Rated

5 Stars

74.4% Complete

(911)
4 Stars

5.9% Complete

(72)
3 Stars

1.3% Complete

(16)
2 Stars

1.2% Complete

(15)
1 Star

0.6% Complete

(7)
< 1 Star

1.3% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praised Kaizen Collision Center for outstanding service quality, reliable communication, and impressive timeliness. Many highlighted the professionalism and friendliness of staff, noting that repairs frequently exceeded expectations in both quality and speed, with vehicles often completed ahead of schedule. Regular text and phone updates throughout the repair process were widely appreciated, giving customers peace of mind and transparency. Repair work was frequently described as flawless, with vehicles returned looking brand new and often detailed inside and out. A small number of customers noted areas for improvement, including more consistent communication updates, greater attention to detail on finishing touches, and warmer initial interactions during the estimation process.

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Service Quality
Timeliness
Communication

"... very happy with the repairs completed on my Subaru. The workmanship was excellent, the communication was outstanding, and the staff was professional and courteous throughout ..." Read more

"I was super happy with my repair on my vehicle.. My truck completely looks like its brand new, better than from when I first purchased it new. The staff is completely kind and courteous, very ..." Read more

"I have NEVER had a company do such a fantastic job before… the car looked better then it did when I bought ..." Read more

"Service and professionalism was above and beyond what I expected."

"The repair exceeded my expectations. The body work looked as if my car was brand new. Staff also cleaned the inside of my car which was ..." Read more

"My vehicle was completed well ahead of schedule. The repair was finished about a week earlier than ..." Read more

"... detail and communications as mentioned. Timely sevice, my car was there 7 weeks and I had to go back for mistakes and a part on backorder." Read more

"Kept me updated each day. Expected within about 4 weeks and done in 2 weeks."

"Friendly staff, great communication, was done quicker than anticipated"

"Completion was a week later than expected. Expected 3 weeks vs 4 weeks"

"The communication was excellent throughout the repair process. The team kept me updated regularly, answered my ..." Read more

"... trust the staff especially their customer service. I received text everyday with daily updates on the process of my car repairs." Read more

"... they never called me and the third was very good. I went 2 12 weeks with no updates. Then I called, and called, and called before I got a real person. Texts, emails and voicemails ..." Read more

"... using Kaisen for repairs and I will come back again. The communication was very thorough and considerate throughout the whole process." Read more

"... quickly they were able to get my car repaired and that I got text message updates about the process. I also really appreciated being shown the work that ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication