Kaizen - Northglenn East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
My son is really appreciative of what you've done.
Customer Service - 5.0/5.0 -
Good customer service
My Experience - 5.0/5.0 -
I was very satisfied with every aspect of my experience with Kaizen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much for the help on my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
They replaced a black Chevy emblem on the grill with a gold one. They replaced one headlight but not the other. Even if the other wasn't damaged give us the opportunity to pay out of pocket so they match
Customer Service - 3.5/5.0 -
My rep said she would text me personally with progress and never did
My Experience - 5.0/5.0 -
thanks for completing my service ahead of time
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
60% / 40 % due the additional unknow surcharges.
Repair Quality - 4.5/5.0 -
I am sharing this review based only on my personal experience and without intending to offend anyone. The staff members were friendly, professional, and very helpful throughout the repair process. I received my repaired vehicle after only one week, even though the estimated completion time was two weeks. I truly appreciate the quick turnaround. The downside was that I was required to pay an additional surcharge before my vehicle could be repaired. I agreed to it because I believed my insurance adjuster would reimburse the extra amount. However, I later learned that even the staff members were unable to explain why customers are charged more than their stated deductible. In my opinion, this additional surcharge should be reviewed and investigated for better transparency. Overall, thank you to the staff for your professionalism and the fast repairs. My comments reflect only my personal experience.
Customer Service - 4.5/5.0 -
I am sharing this review based only on my personal experience and without intending to offend anyone. The staff members were friendly, professional, and very helpful throughout the repair process. I received my repaired vehicle after only one week, even though the estimated completion time was two weeks. I truly appreciate the quick turnaround. The downside was that I was required to pay an additional surcharge before my vehicle could be repaired. I agreed to it because I believed my insurance adjuster would reimburse the extra amount. However, I later learned that even the staff members were unable to explain why customers are charged more than their stated deductible. In my opinion, this additional surcharge should be reviewed and investigated for better transparency. Overall, thank you to the staff for your professionalism and the fast repairs. My comments reflect only my personal experience.
My Experience - 5.0/5.0 -
Communication was great and my car was repaired fully and in a timely manner. Very happy with Tara, my service coordinator. I’m so glad to have my car back as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was easy and Jen kept me informed throughout the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and my car was repaired 5 days early. The repair work was top notch. Took the car for a test drive and was perfect. Great team with great service. Thank you Kaizen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and very efficient. Staff were very friendly too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend Kaizen to my friends and family
Repair Quality - 5.0/5.0 -
The work was completed perfectly and my truck looks like it never had hail damage
Customer Service - 5.0/5.0 -
Tara addressed my concerns and followed up to be sure I was satisfied with the results and made my experience with Kaizen Northgelenn a great experience
My Experience - 5.0/5.0 -
Kaizen really took care of my Blazer. When they returned her to me it looked like it had been detailed. Tara was the best to work with. Very polite and professional. You are lucky to have her representing your company. Charles Cde Baca very satisfied customer!
My Experience - 5.0/5.0 -
Very professional; kept me well informed Of the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
my bug shield was removed and not replaced, had to out it on myself at home. otherwise, things were good.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
appreciated the detailing of the interior. but also had to reinstall my bug shield myself- somebody removed it and didn’t replace it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tara and the Kaizen team were awesome. Communication was always excellent and the repair was top-notch. Would highly recommend Kaizen.