Kaizen - Northglenn East

4.9 (1,223reviews)
97%
10555 Irma Drive,  Northglenn,  CO  80233

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,223)

Likely to Recommend

Already recommended to a friend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Strongly recommend

Repair Quality

Great communication. The people that work there are very nice strongly recommend. they fixed my 1500 Sierra elevation just like how I got it off the lot. Thank you very much kaizen

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team did an excellent job with keeping me in the loop. Not to mention the fast and efficient work to get me back to my car in no time!

My Experience

Great job and was done early. Very appreciative!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing job repairing the front end of my car, great communication and no issues.

Customer Service

Kind and friendly, prompt service with no issues.

Returned Clean

My Experience

We think Kaizen has been very good. We truly think that Tara was a big part of the journey to make things go well. We do like the ladies in the front always happy to see you!

Likely to Recommend

I wanted my son to go there after my daughter-in-law was in an accident just a few days after mine and ended up having to go to Brighton cuz you didn't have any space but that always looks to me like it's because you're a busy shopping a good shop as well

Repair Quality

Love the way that Tara Harvey always had time to talk to us about my car and that she was very friendly and we really appreciate it

Customer Service

They have very great service in comparison to some of the other shops that we've heard about. She even called and told us when we would get our car and then had to be sad and call us and tell us that there was something beyond her control that we wouldn't get it back so I appreciate that as well

Likely to Recommend

I have used Kaisen twice and would recommend them.

Repair Quality

Customer Service

Returned Clean

My Experience

They did an excellent job on repairing my cracked bumper and then found my seal to be damaged and they proceeded to replace the entire seal to ensure my car was fixed. They were very good at communicating through text when my vehicle would be ready. The front office staff was very friendly and very helpful through the entire process. Thank you for great service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Entire process was easy and welcoming. Tara is amazing to work with. Thank you for great service on my vehicle.

Likely to Recommend

Repair Quality

Excellent customer service and communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate that you kept me updated on the progress of my car also that it was done within the week. Thank you so much for all your help.

Likely to Recommend

I will definitely recommend you.

Repair Quality

Thank you. You did a great job.

Customer Service

She was courteous, friendly and informative.

My Experience

Excellent service and great communication along the repair process.

Likely to Recommend

Repair Quality

Great service and keep me updated thru the entire process.

Customer Service

Very friendly and professional. Made sure I understood everything that was being done and when they expected completion.

Returned Clean

Likely to Recommend

Repair Quality

Completion was a week later than expected. Expected 3 weeks vs 4 weeks

Customer Service

Very helpful and friendly

My Experience

The office staff were very friendly and kept me upto date on the repair. Excellent communication. The shop completed the job earlier then scheduled. The whole process was very smooth and trouble free. Customer service was above and beyond my expectations. The shop actually delivered the car to my home as I didn't have ride to pick it up. I highly recommend Kaizen. Thank you!

Likely to Recommend

Top notch service and relpair

Repair Quality

Kept informed all the way along with the repairs great communication. Car was completed quicker than estimated

Customer Service

Professional staff answered all my questions

My Experience

Tara was wonderful and super helpful!

Likely to Recommend

I have never experienced a need for a body shop in my entire life as a driver. As mentioned before I commute for work. I would heavily consider this out of town location for future work

Repair Quality

Tara was extra communicative through the whole experience. I have to commute for work so there was extra stress with a car rental. She kept me informed so I could plan around extra upfront costs with the rental and handling most of the communication with them during my busy workday

Customer Service

Please refer to first response. Tara was wonderful