Kaizen - Northglenn East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kara was the first person I talked to. Not only was she professional but she took the sting out a first time full of anxiety customer. She made this first time process for me a piece of cake, thank you. Tara was the second employee (estimator) I dealt with, what a wonderful delight. Professional, kind and welcome to my listen to my concerns of the effects this will have on budget. She went out her way to expedite the whole process which positively helped the expense of this miss fortune. Thank you. Thank everyone involved in this experience which should have been unpleasant. Some how you all made pleasant. I don’t understand how you all made that happen.
Likely to Recommend - 5.0/5.0 -
Excellent workmanship and again, so nice and professional
Repair Quality - 5.0/5.0 -
Kara was the first employee I was dealing with. She was wonderful. I was filled with confusion and anxiety as this was my first claim. I was going to have to leave my vehicle for at a week to get the raccoon damage taken care of. She erased all the confusion and anxiety. What a blessing that was. I am usually good about handling such situations, but this one I’m glad she was there to make everything better. Then the estimator Tara, what a delightful person she was. She explained the damage and how it would be taken care of. There was one comment she made and that is they can only estimate the damage they see (insurance purposes). Once they all parts off they would then send in another claim for the now visible damage. I pointed out a part that was deep inside the damaged are and she agreed to include it in the first estimate hoping that the insurance company would accept it. She was wonderful. Very easy to talk to.
Customer Service - 5.0/5.0 -
Wonderful people very helpful
My Experience - 5.0/5.0 -
I appreciated the regular updates and communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication. Very pleased.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were so friendly and communicated with me every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tara was extremely understanding of my situation and showed that she cared. She communicated the status of my jeep with me, every step of the way. She also made the drop off and pick up seamless. The car was exactly what I needed after going through my accident.
Customer Service - 5.0/5.0 -
See previous comments. Wonderful
My Experience - 5.0/5.0 -
Tammy made the process as good as it could possibly be. Im impressed with the professionalism and workmanship at this particular Kaisen location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job by the team! Under budget and delivered ahead of schedule. Repair looks great, easy communication, smooth process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly and professional. Took care of things right away . Assisted with car rental and return . Process was seamless !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did not have a big repair, but the work done was quick and good
Customer Service - 5.0/5.0 -
Very friendly staff, provide updates regularly, quick turnaround. Thank you
Returned Clean
My Experience - 5.0/5.0 -
Tara was fantastic to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tara is amazing. She is an excellent communicator and took care of my Collora, so I didn't have to worry about a thing. Thank you, Tara. You are the absolute best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tara was great. And I appreciate the quick fix for the dead taillights.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completely blown away by the service I received at Kaizen. They turned what was a stressful situation with my car being hit by a semi truck taillight into such a seamless process. From the moment I submitted my All State Claim I received a call from Kaizen to get my appointment set up to assess the damage. They had a rental car waiting for me from Enterprise when I arrived (I have rental car coverage through my insurance), they arranged the whole thing. I didn't have to call Enterprise to set anything up and the convenience of everything was amazing. I was given an estimate for how long everything would take the first day I dropped off my car and kept informed throughout the entire process. Best of all, I only had to drop off my rental car at Kaizen and could pay my deductible straight to them instead of having to deal with my insurance. I was pleasantly surprised to see my car washed upon arrival to pick it up. I would absolutely recommend Kaizen to anyone looking for car repairs. They paid great attention to detail, made me feel like a valued customer, and were friendly and communicative through the whole process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, I recommended them to everybody I saw at work today. Service was quick, fair, I understood everything that was happening, and friendly. Dropped my car off Wednesday night and it was ready to pick up Friday by lunch. Couldn't ask for a better experience. 100%, five stars, 10 out of 10 everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an incredible experience at Kaizen. They were helpful, prompt and proactive. I 100% would go back and recommend. The Time frame they gave me was spot on even though it seemed ambitious. They truly are professionals.
Customer Service - 5.0/5.0 -
Wonderful customer service. They were very honest about when I should drop my car off by, called the rental for me. Clear communication and just generally made it easy. From the estimate, to the drop off, to the pick up. Every step I was impressed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen was amazing! Even when my car through some unexpected hiccups into the process, they were so communicative and provided very clear information every step of the way.
Customer Service - 5.0/5.0 -
Kaizen was amazing and if I have any further work that needs to be done, I will absolutely come back. I'm so happy with not only the work that was done to the vehicle, but the care and kindness that was shown to me by staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff, great communication, was done quicker than anticipated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, friendly