Kaizen - Riverside East
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service. Thank you.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall great staff/team they did an amazing job on my car I unfortunately had to go for 2 different cars recently but they made my experience so easy with getting my repairs done will recommend this location 100% thanks kaizen team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall great service, we were well taken care of . My vehicle was repaired like nothing ever ever happened. Thank you for exceptional service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recently had my first auto accident and Kaizen has been a pleasure to work with. They’re very welcoming from the start and did amazing on my repair. It looks like my door was never damaged. Thank you Vanessa and Ryan for all your help! -Ashley K.
My Experience - 5.0/5.0 -
Overall excellent customer service. Ryan was very effective wit follow ups regarding our vehicle. Also was very quick with completing the Job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Amazing customer service!! Car was ready within a week and it looks like nothing ever happened. And they washed my car??!!! 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Went above and beyond. Would highly recommend to others.
My Experience - 5.0/5.0 -
Very informative and always helpful. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already reached out to my company and made sure they take as many cars as possible.
Repair Quality - 5.0/5.0 -
Really appreciate the fast response and keeping me informed on the status of the truck being repaired. Ryan was very polite and professional, attitude and trustworthy. Really appreciate the fix. I would definitely recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired in a timely manner . The staff also kept me informed of the progress they were making on the repairs. Everyone in the office was very friendly and they are willing to go the extra mile to help a customer out! Thank you Kaizen staff for all your help and for giving my car back to me in pristine condition.
My Experience - 5.0/5.0 -
Great service nice friendly and fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service , very friendly easy to communicate the service was fast return my car before the date given we will definitely go back for any other repairs needed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good value, good quality and friendly staff. That’s what makes me keep coming back.
Customer Service - 5.0/5.0 -
Good service good quality and good price. That’s what makes me keep coming back.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Dependable ,parts and repairs were completed, just good to have the vehicle back,now I might trade in for a v8 camero
Repair Quality - 4.0/5.0 -
We discussed bumper and tail light out of pocket _ did not get done
Customer Service - 4.5/5.0 -
Great ,good job
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend to others.
Repair Quality - 5.0/5.0 -
100% satisfied.
Customer Service - 5.0/5.0 -
The best customer service ever! This is the shop to go to for car repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible job, delivered beautifully cleaned and service was so easy
Customer Service - 5.0/5.0 -
Everyone very helpful, informative and attentive - follow through spot on
My Experience - 5.0/5.0 -
The staff was compassionate n understanding. They know exactly what to do n let you know how the work is being done. Very professional in my opinion. I would refer them to friends.